Ripken Baseball

Ripken Baseball

Baseball Operations Coordinator

The Ripken Experience Pigeon Forge - Manager
Pigeon Forge · TN
Facility Operations/Event Staff: Game Day/Event Staff
Summary
As a successful Baseball Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Pigeon Forge, TN. The position will play an integral role in scheduling for all core lines of programming, operations of tournaments, assisting in oversight of part-time operations staff, weekend and spring training sales, along with a wide variety of related duties and activities. This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to ensure our tournaments exceed expectations. 
 
Responsibilities
As our Operations Coordinator, you will:
  • Monitor and evaluate all schedule requests made by teams for tournaments
  • Produce tournament schedules for approval by the Baseball Operations Manager
  • Serve as on-site supervisor for weekend, spring training, and summer weeklong tournaments
  • Oversee facility First Aid operations in terms of inventory and staffing levels
  • Closely monitor all baseball operations related inventory
  • Work closely with umpire assigners on related tournament needs and scheduling
  • Assist in weekend tournament and spring training sales efforts under the General Manager
  • Assist as camps and clinics instructor and coordinator as necessary
  • Ensure that sponsorship activities related to tournament play are executed
  • Assist in facilities operations, food and beverage, retail operations as needed 
 
Qualifications
We require:
  • Bachelor’s Degree 
  • 1-2 years of experience working in sports business/operations or related field
  • Solid understanding of youth baseball and tournament operations
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Positive approach to learning
  • Strong work ethic
  • Good planning, directing, and organizational skills
  • Excellent customer service orientation to respond to needs of parents or coaches
  • Ability to work in a team environment
  • Ability to supervise others
  • Ability to work long extended hours and weekend/holidays as needed
 
 
We prefer:
  • Bachelor’s degree in sports- or business-related field such as Sports Marketing, Management, or Instruction 
  • Former collegiate or professional baseball and/or softball experience
  • Proven track record of leadership in a professional environment
  • Sound knowledge of the game of baseball/softball and tournament operations
  • Willingness to take on special projects and roles based on the needs of the company 
 
 
 
Special Physical Requirements/Working Conditions
  • Routinely required to work extended hours as dictated by business needs
  • Physical ability to accomplish all tasks
  • Routinely lift or move up to 50 pounds at least 20% of the time
  • Routinely exposed to extreme hot/cold weather conditions, and dust/particles

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