The Missoula PaddleHeads, under the umbrella of Big Sky Professional Baseball, LLC., has a vision to grow our brand to achieve our mission: create a delightful customer experience that brings fans back time and time again, deepen our value to the community so we can harness our loyalty for public good, and stand as a centerpiece for everything baseball for our good neighbors in Western Montana.

The Group Sales Manager will help grow the PaddleHeads brand through the management and execution of extraordinary Customer Service and the creation of quality relationships. A successful candidate will be passionate about sales and growing fans and has a desire to be part of a dynamic front office. As the Group Sales Manager you will work in all aspects of the baseball business starting with selling groups and managing our PaddleHeads’ Community Outreach Program. With a clear vision toward a bright future, we will work together to maximize the fan experience, create a deeper sense of community value and stand as the centerpiece for everything baseball. We are looking for a quality team member with a hunger to be in professional sports who wants to grow both personally and professionally while learning the business of baseball. This is a full-time role at the home office in Missoula, but also requires someone who is able to contribute to the operational components at the ballpark when we’re in the active baseball season and contributes to the revenue goals through an ownership of a sales portfolio. The ideal candidate is someone who thrives in a fast -paced environment, likes talking to people and making fans smile, and can problem solve and handle high stress situations.

Duties and Responsibilities:

Create and execute a group sales strategy for the sales team that ensures that we reach our team group contracts sales goals. Must possess the desire, tenacity and enthusiasm to call businesses and sell party decks, BBQ’s and groups.
Develop a personal comprehensive sales strategy that focuses on group sales, business outings and getting butts in seats for all PaddleHeads events. Manage personal execution of strategy against plans and measure results.
Manage our PaddleHeads’ Community Outreach Program including Non-Profit Tuesday, Community Corner, Dugout Teams and 50/50 for the 2024 season. This includes planning, pricing, scheduling, and coordinating all sales in the program with the entire team. You will collaborate with the Stadium Operations Manager and Ticketing and Community Engagement Specialist to reach out to local nonprofits, create themed/common nights, sell groups and sponsorships for nonprofit events during games.
Work with hospitality staff and F&B management/staff to ensure that the hospitality experience for all groups and clients is correct, consistent and lives up to our standard of service. Work with food and beverage to manage and oversee party deck, deck/BBQ menu, tickets and all group sales during games.
Source all past customer data to use as sales leads for your personal group sales and other team group sales.
Manages an individual sales portfolio and cultivates relationships through a value-added sales cycle, to include sponsorship and events development, execution of those commitments and relationship management to maintain those partnerships for years to come. Honor our working values and participate as part of the team.
Utilize data analytics from Score CRM and Square to generate incremental and additional sales through bounce backs, emails follow ups, and targeted marketing.
Manage your personal Score CRM and ensure that we are taking advantage of all its capabilities.
Manage and service all your accounts during the season, continue to generate sales leads year-round while working collaboratively with sales team.
Take pride in and take ownership of the stadium and the fan experience.
Must have a passion to work hard and embrace success.
Must be self-motivated and able to manage time well.

SKILLS:

Communication
Organization, follow through, commitment to detail.
Time Management
Proficient in Office 365 suite

If you are innately someone who creates success, understands your strengths, takes creative risks, makes balanced business decisions, excels in a collaborative environment and thrives when transparency and self-responsibility defines the working culture, then we’d like to encourage you to apply to this role.

Compensation:

$40,000-$45,000 plus commissions
Health, Vision, and Dental Insurance available
Simple IRA match after 12 months
Vacation and holiday pay
Flexible schedule out of season

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.