Job Title: Manager, Ticket Sales & Operations
Reports to: Long Beach President
Location: Long Beach, CA
FLSA Status: Exempt
Type: Full-Time
About Innovation Baseball Partners (IBP)
Innovation Baseball Partners (IBP) is an ownership group and operating company focused on building a portfolio of independent minor league baseball teams. We believe in the magic of baseball as a force for good, fostering high-quality baseball and strong community contributions through innovation, entertainment, and civic pride.
IBP provides resources, scale, and expertise to help each standalone team in our portfolio thrive. Our teams play in the Pioneer Baseball League, an independent league founded in 1939 that partners with Major League Baseball. ⚾️
This is a unique opportunity to drive sales for Long Beach's new independent professional baseball team. We're looking for someone who lives and breathes Long Beach—a leader who will ensure our team is deeply connected in the community and champions the culture that makes Long Beach so special.
Role Description
Long Beach Baseball Club, owned and operated by Innovation Baseball, is seeking a dynamic Ticket Sales Manager to lead revenue generation efforts for our inaugural season. You will build and execute a comprehensive ticket sales strategy from the ground up, working closely with the Head of Marketing to establish our footprint in the Long Beach community. Innovation Baseball is committed to reimagining the fan experience through innovative approaches to sports entertainment, and this role offers a unique opportunity to shape the commercial foundation of a new professional baseball franchise.
This is a ground-floor opportunity to build and scale our ticketing and sales operations from inception as part of a startup independent baseball team in Long Beach. The ideal candidate combines sales expertise with entrepreneurial creativity and a passion for baseball thriving in a fast-paced startup environment where you'll have significant autonomy to shape the success of the new organization.
Key Responsibilities:
Revenue Generation & Strategy
● Develop and implement comprehensive ticket sales strategy across all inventory segments (season tickets, group sales, mini-plans, single-game tickets)
● Establish revenue targets and pricing models for inaugural season and multi-year projections
● Build sales infrastructure from scratch, including CRM systems, processes, and performance metrics
● Drive new season ticket member acquisition with focus on establishing founding member base
Team Leadership & Development
● Recruit, train, and manage high-performing sales team
● Create sales training programs, playbooks, and accountability systems
● Establish commission structures and incentive programs aligned with organizational goals
● Foster culture of performance, collaboration, and innovation
● Manage ticket operations resources
Market Development
● Work with SVP of Partnerships for IBP and in-team partnerships and sales team members to advance outbound prospecting efforts targeting businesses and community groups in Long Beach and surrounding areas
● Co-develop premium seating and hospitality sales strategies with the Food & Beverage manager
● Partner with Head of Marketing on integrated campaigns that drive awareness and ticket demand
Partnership & Collaboration
● Work cross-functionally with marketing, community engagement, stadium operations, and game-day teams
● Collaborate on promotional calendar, theme nights, and community engagement initiatives.
● Provide insights on fan preferences and market trends to inform product development
● Represent the organization at community events, networking functions, and business development opportunities
Analytics & Reporting
● Track and report on sales KPIs, pipeline development, and conversion metrics
● Analyze market data and sales trends to optimize strategies
● Manage sales forecasting and inventory allocation
● Prepare and facilitate regular updates for executive leadership
Qualifications:
● 5+ years of progressive ticket sales experience in professional sports, minor league baseball preferred
● Proven track record of exceeding revenue targets and building successful sales teams
● Experience managing full-cycle B2B and B2C sales processes
● Strong understanding of CRM platforms (Vivenu, Paciolan, or similar)
● Demonstrated ability to build sales operations from ground up or in startup/expansion environments
● Bachelor's degree in Business, Marketing, Sports Management, or related field
● Exceptional communication, presentation, and relationship-building skills
● Valid driver's license and reliable transportation for community outreach
Preferred Attributes:
● Bilingual (English/Spanish or other relevant languages)
● Experience launching new sports franchise or expansion team
● Background in minor league or independent baseball operations
● Existing network within Long Beach/Southern California business community
● Experience with premium seating and hospitality sales
● Knowledge of group sales and community partnership development
● Entrepreneurial mindset with comfort operating in ambiguous, startup environments
● Community-focused approach with genuine passion for connecting baseball with local fans
● Innovative spirit aligned with Innovation Baseball's forward-thinking approach to fan engagement
Why You'll Love Working at Long Beach Baseball Club
● Build From the Ground Up: This is a rare opportunity to help build the operations for a growing sports ownership group and shape the future of our organization.
● Unmatched Impact: Your work will influence the success of a new baseball team in Long Beach.
● A Unique Challenge: You'll tackle the challenge of ensuring our new organization achieves its revenue goals and provides a fan-filled stadium for each game
● Join a Winning Team: Work with a passionate, smart, and ambitious leadership team that is committed to innovation and excellence.
Compensation
● 5% Sales Commission
● Health, dental, and vision insurance
● Paid time off and holidays
● Game day perks and team merchandise discounts
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
