The Glacier Range Riders are looking for an experienced and detail-oriented Merchandise Coordinator to lead our retail operations. This is a crucial role for a passionate individual who can manage all aspects of our merchandise, from procurement to sales, ensuring our fans have a great selection of high-quality team gear onsite and online.

·         Manage and maintain accurate inventory levels for all merchandise.

·         Plan, organize, and execute the buying strategy for each season, staying ahead of current retail and sports trends.

·         Work with the leadership team to forecast sales, establish budgets, and provide cost information.

·         Accurately create purchase orders (POs) and track shipments. Receive, process, and stock incoming inventory, always maintaining an organized and efficient merchandise storage warehouse.

·         Manage merchandise on the Square platform to ensure new items are promptly added, inventory and promotions are accurate, product descriptions are engaging and optimized, and products have properly sized, high-quality images and videos.

·         Maintain and grow strong relationships with all vendors and suppliers and source new vendors to expand our product offerings.

·         Constantly evaluate and update the physical and online stores to keep product mix, listings, offers, and promotions fresh and engaging. 

·         Ensure all content on the online store and signs, promotional material, and information in the physical store is accurate and relevant.

·         Regularly collaborate with marketing on the design of the online store to enhance the layout, organization, and branding, ensuring a high-quality and seamless customer experience.

·         Fulfill and ship all online orders in a timely and accurate manner. 

·         Provide regular reporting on sales performance, campaign effectiveness, and progress toward revenue goals, leading data-driven discussions to evaluate results and refine strategies.

·         Develop and execute ongoing and seasonal campaigns, with support from marketing, to promote merchandise collections, aligning with key retail periods (i.e. holidays, opening day) to maximize sales and customer engagement.

·         Contribute to the social media content strategy for merchandise, developing content and campaigns with marketing to boost brand awareness, showcase products, and drive traffic to the online store.

·         Facilitate regular merchandise photo shoots with the marketing team to capture consistent, high-quality product images and videos for online sales, including both uniform product photography and styled, modeled photo sessions.

·         Monitor competitor marketing strategies to identify opportunities, benchmark performance, and recommend innovative approaches to be leaders in the retail market.

·         Work closely with marketing, finance, and game-day operations teams to ensure seamless merchandise management.

·         Train and oversee part-time staff for in-stadium store location game day, other sales events, and pop-up events throughout the year.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.