The coordinator plays a critical role in supporting day-to-day stadium operations for parking, special events, guest services and security. This position ensures smooth execution of both game day (baseball and soccer) and non-game day events by coordinating key operational systems, communications, staffing, and supply logistics. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, customer-focused environment.

 

·         Maintain and update the Master Calendar for the venue.

·         Help manage operational budgets for Guest Services and Security, monitor department expenses, and assist with ordering supplies including polos, towels, and office materials in season and of season.

·         Assist with briefing sheets, event templates, and staffing overviews for game days and special events.

·         Support internal communication tools (Calendly & Click Send) and platforms for staff coordination.

·         Utilize ABI MasterMind for staff scheduling, pay rates, skills management, and event positioning.

·         Assist in hiring and onboarding seasonal staff, ensuring completion of training and distribution of the Employee Service Guide.

·         Maintain incident reports and ensure timely follow up of documentation for guest and employee issues.

·         Oversee the Parking department, and assist with Guest Services, Security, and Special Events to ensure seamless execution of stadium events.

·         Support pre-event setup and post-event breakdown in collaboration with facilities and stadium staff.

·         Ensure team members are trained with up-to-date training documents and deliver excellent guest service.

·         Use Microsoft Excel and Word for data tracking, reporting, and document creation.

·         Support systems such as the Milestone Camera System and assist with tracking and maintenance

·         Help with aspects of the Lenel Badge System, including printing badges as well as coding them for new/current employees.

 

·         Manage department in season and of season for both baseball, soccer and special events.

·         Manage operational budget, monitor department expenses, ordering parking supplies in season and off season.

·         Working with local parking agencies near the ballpark to ensure employee and guest parking is available.

·         Working with the city and local venues on leases for parking sites, while calculating lease expenses.

·         Ensuring that Metro PD is coordinated with street closures and crosswalks for baseball, soccer and special events.

·         Maintaining internal parking sites for our staff and guests.

·         Calculating and ordering parking passes for full-time, part-time staff and baseball and soccer teams.

·         Utilize ABI MasterMind for staff scheduling, pay rates, skills management, and event positioning.

·         Hiring seasonal staff, ensuring completion of training and maintaining staffing levels throughout the season.

·         Ensure team members are up to date with training documents and deliver excellent guest service throughout season.

Qualifications 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.