Position Overview
The Manager, Video Operations and Production, is responsible for executing all aspects of live production and entertainment within the ballpark for Albuquerque Isotopes games and all other Special Events held at Isotopes Park. As a member of the marketing team, this role works closely with all departments in the organization to develop and execute run of show for Isotopes games, promotions, and events with live production needs. The individual for this role is also responsible for supporting all the technical components of a live event (setup and execution), serving as the primary contact for control room technology, including the management, training and scheduling of other game day positions.
Essential Job Duties & Responsibilities:
- Work with marketing, promotions and corporate partnerships to prepare nightly game scripts and content, including required MLB/MiLB initiatives and ensuring needs are met for promotional and corporate activations
- Produce all elements of game show production relating to videoboards, scoring, public address system, entertainment, and broadcast
- Design and program videoboard layouts for all events, assist in the creation of graphics/animations for videoboard and broadcast use
- Responsible for providing production-ready edited/cropped player headshots and coordinating player walk-up music with the Public Relations team
- Work with marketing and promotions team to brainstorm, plan and execute engaging in-game entertainment, including in-between inning contests, in-ballpark performances and theme night execution
- Maintain library of family-friendly music suitable for filling all pre and in-game needs and covering all theme nights
- Work directly with the Marketing and Corporate Partnership departments to plan, coordinate and evaluate marketing plans for sponsored promotions and theme nights
- Assist, as needed, with video shoots/appearances with Isotopes coaches, players, mascots, and staff
- Maintain gameday footage archive for club use
- Hire, train, and supervise seasonal live event production staff; maintain and verify all payroll information for seasonal employees
- Responsible for all PA Booth equipment (videoboards, cameras/tripods, computers, laptops, broadcast/replay equipment, microphones, audio board, organ, closed captioning equipment)
- Make recommendations to purchase/upgrade necessary parts and facilitate equipment repairs (knowledge of spare videoboard replacement components)
- Maintain solid professional relationships with various software and hardware vendors to ensure that facility systems are state-of-the-art and in optimal working conditions
- Serve as main production-related liaison with all outside entities who utilize the facility under contract or take feed via provided video encoders (i.e., Windfire Productions, MiLB, New Mexico United, and any other Special Events as scheduled)
- Work closely with management to maintain Public Address announcements and videoboard assets in anticipation of future safety and weather issues that may arise during all events at the facility
Experience and Skill Qualifications:
- At least 2 years of experience managing live shows, preferably in the sports industry
- Strong work ethic and organizational skills, highly motivated and self-driven, with ability to multi-task in a fast-paced environment
- Knowledge of both PC and MAC computer operating systems
- Knowledge of DAKtronics systems and software (Venus Control Suite, DesignStudio, Show Control, DSTI, DAKbaseball. etc.)
- Advanced knowledge of Adobe Suite (Photoshop, Premiere, Illustrator, In-Design, etc.) and Microsoft Office (Excel, Word, Outlook, etc.)
- Experience with technical directing live production, including with Blackmagic switcher, TriCaster, 3Play replay system, Ross Xpression motion graphics system – knowledge of additional systems is a plus
- Ability to work with various audio applications (7 Point Audio, Spotify, etc.)
- Familiar with closed captioning applications (Verbit Captivate or similar)
- Passion for baseball and solid understanding of the rules and nuances of the sport
- Ability to work effectively on an individual basis and within a team framework, handle multiple projects, meet deadlines and remain flexible while working under pressure in a live event setting
- Must possess strong interpersonal skills with the ability to work closely with other departments and production staff
- Experience leading an event day team preferred
Expected Hours of Work:
Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays. Must be able to work all Albuquerque Isotopes home games and all Special Events held at Isotopes Park.
Special Assignments:
- Other duties as assigned by Director of Marketing
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
