The Wausau Woodchucks are seeking qualified individuals to join the team as Ticket Service & Operations Interns for the 2024 season. This position is an internship position providing hands-on experience in account management, customer service, fan experience, and relationship management. As a vital member of the Ticket Sales and Fan Experience team, Ticket Service and Operations Interns should be available for all home games, along with any additional events assigned throughout the season.
Responsibilities Include:
- Serving as a main representative of the Woodchucks organization at our games
- Entering information into the ticketing system
- Coordination of logistics for group picnics/outings and other special events
- General ticket sales and fulfillment including walk-up ticket sales and will-call tickets.
- Fan assistance and customer service
- Managing tickets and experience for the Team of the Night, Play Ball Kid, National Anthem, and other promotions
- Attending community events as a representative of the Woodchucks
- Theme night coordination with Community Relations and Promotions Interns
- Keeping the areas of the stadium clean and organized
- Box office management during games
- Staffing the Fan Services table during games
- Assist with stadium set-up and clean up
- All other duties as assigned
Required Skills and Qualifications:
- Must be a current college student (undergraduate or graduate)
- Requires ability to work flexible schedule including nights and weekends
- Comfortable interacting with all levels within organization as well as outside contacts
- Strong time management and attention to details
- Proficiency with Microsoft Office
- Excellent written and oral communication skills
- Cooperation, responsiveness, dependability, and proper attitude in dealing with others including co-workers and customers
Who we are:
The Wausau Woodchucks are a founding member of the Northwoods League and are located in Wausau, WI. Annually drawing in more than 40,000 fans from all over the state of Wisconsin, the Woodchucks have a reputation of being a fun, family-friendly option for family and corporate entertainment in Central Wisconsin. The Woodchucks annually hire 15-20 interns. Former interns have gone on to work for the Minnesota Twins, Tennessee Titans, and many other minor league and collegiate league teams across the nation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
