Internship Objective:
The Kalamazoo Growlers and Battle Creek Bombers are offering an opportunity for current college level students looking to gain real world Special Event sales experience to position themselves for a career in the sports industry upon graduation.
About the Organizations:
The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020 and 2022. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat Stadium located in Kalamazoo’s Mayors Riverfront Park is the home field of the Growlers.
The Battle Creek Battle Jacks are a foundational organization in the prestigious Northwoods League. The Battle Jacks, 2011 Summer Collegiate World Series Champions, play at historic C.O. Brown Stadium, a 2,000-seat facility located in the heart of Battle Creek, Michigan.
The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans.
Start Date: On or near the start of summer (May 13th)
End Date: On or near the end of summer (August 24th)
Academic Qualifications: Declared major or minor in Sport Management or Professional Sales (Other majors will be considered including, but not limited to: Marketing, and Business)
Description of Responsibilities:
- All sales interns will undergo extensive training including ticket system management, call scripts, and other sales trainings
- Event Day Operations – building customer relationships, over-delivering with customers
- Handling customer service and ticketing issues
- Collecting and generating attendee data
- Learn and be knowledgeable of all ticket options and stadium locations
- Taking ticket orders (in person and via phone), interacting with fans, problem solving, working box office and will call booth
- Performing other duties and responsibilities as assigned
Desired Skills and Qualifications:
- Availability to work all games and events
- Must be a team player with strong leadership skills
- Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude
- Previous internship or job in sales is a plus but not required
- Cash handling experience preferred
- Customer Service & Management experience preferred
- Ability to multi‐task and handle responsibility
- Self‐ motivated and ability to take initiative
- Organized and timely
- Proficient in Microsoft Office and Google Sheets
- The ability to work extended hours upwards of 14 hours
Other Tasks and activities to include, but are not limited to:
- Picking up and removing trash
- Hanging ballpark banners
- Working concessions outlet as needed
- Participating in in stadium entertainment
- Playing Field pick up
- Office & Clubhouse clean up / organization
- Fan interaction & engagement
- Gameday set up
- Delivery receiving
- Power washing or other stadium recovery activities
- Food prep
- Intern Olympic competitions
- Working special events
- Working Battle Creek / Kalamazoo Games
- Player Food delivery / pickup
- Merch modeling, sorting, displaying
- Create / participate in promotional videos
- Community gorilla marketing campaigns
Compensation: Monthly Stipend, Game Day Meals, Uniform, other Fringe Benefits
Housing: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer.
Credit: College credit towards a major, minor or general elective available
Team Locations:
- Battle Creek Battle Jacks: C.O. Brown Stadium
- Kalamazoo Growlers: Homer Stryker Field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
