Food Services Staffing Coordinator

Hillsboro Hops - Entry Level

Hillsboro · OR

Administrative/Executive Assistant · Food/Beverage Management · Scheduling

week ago

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Job Summary

Responsible for the administrative and scheduling functions for the food & beverage department.

Essential Duties and Responsibilities

· Administers schedule distribution for multi-departmental, multi-unit properties

· Direct correspondent for schedule changes and updates

· Maintains thorough records of all email correspondences

· Drafts and respond to emails in a concise, timely, and tone-appropriate manner

· Responds to team member questions/inquiries, redirects when appropriate

· Has a thorough understanding of all company rules, guidelines, policies, and procedures

· Manages and processes all scheduling data

· Possesses excellent time management and written and spoken communication, is organized and detail-oriented

· Adaptable to event-based scheduling, including changes, and new systems/programs

· Partners with department managers to draft schedules

· Ensures necessary due diligence is completed to staff all scheduled shifts per staffing levels and event needs to the best of their ability

· Helps oversee and monitor scheduling compliance and regulations, including overtime

· Handles administrative tasks about scheduling, staffing, and record keeping.

· Act as the primary point of contact for all food & beverage team members’ scheduling-related inquiries

· Assist in training all team members on the timekeeping system

· Manage time-off requests, schedule availability, and special requests from team members

· Schedule staff for all dates/events and post schedule by 5pm every Friday, three weeks in advance of scheduled event

· Monitor timekeeping system for missed punches and potential time card discrepancies.

· Handle check-in of staff on event days

· Work hand-in-hand with NFP volunteer groups to ensure proper placement and utilization of NFP volunteer groups without limiting hourly team members available hours

· Collaborate with the Concessions management team on proper staffing levels for the operation of F&B for all events

· Solid organizational skills; ability to prioritize multiple tasks; attention to detail, strong follow-up skills

· Ability to work in a fast-paced environment while handling multiple tasks calmly, professionally, and with flexibility

· Strong communication and interpersonal skills, ability to communicate in a professional, knowledgeable, and courteous manner

· Ability to represent oneself and the company in a professional manner

· Ability to adhere to the highest standards of confidentiality and discretion in all proprietary business, financial, and employee matters.

· Ability to be self-directed in a team-oriented environment

· Able to work evenings and weekends, as dictated by event schedule (six-game homestands, concerts, etc.)

· Other duties and responsibilities as assigned

Skills and Experience

· High school diploma or equivalent

· Associate's degree or greater froma two-year college or technical school preferred

· Proficiency using Microsoft Office Products (Word, Excel, PowerPoint, Outlook)

· Knowledge of Timekeeping systems preferred

· OLCC Servers Permit and Food Handlers Certification

· Experience in basic food handling, sanitation, and customer service is preferred

· Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-lik,e and respectful manner,r which focuses on generating a positive, enthusiastic, and cooperative work environment

· Ability to speak clearly & read in the English language

· Ability to work well in a team-oriented, fast-paced, event-driven environment

· Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality

Work Schedule & Hours
Working in professional baseball and event operations requires flexibility, adaptability, and a commitment to a non-traditional schedule. The ideal candidate will be enthusiastic about contributing during peak times and understand the seasonal rhythm of the baseball calendar.

General expectations include:

During Hops Homestands:
- Approximate schedule: 5 hours before gates open until 2 hours after the conclusion of each game
- Estimated weekly hours: 50–55 hours
- Includes evenings, weekends, and holidays
During Hops Road Trips:
- Office-based schedule: Monday–Friday, approximately 9:00 AM – 3:00 PM
- Estimated weekly hours: 30–35 hours
- Flexibility for pop-up events and appearances
Post-Season (September–March):
- Estimated weekly hours: 20–25 hours
- Expected to be available for all special events

Additional Requirements:

Flexibility to adjust to evolving schedules based on team activities and community events
Availability during non-standard hours, including nights, weekends, and holidays
A collaborative mindset and strong presence during high-impact times

This role is best suited for someone who thrives in a high-energy, event-based environment and understands the unique demands and rewards of working in professional sports.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

What is your level of proficiency on computers? This role requires quick thinking and data entry on the spot.
Do you reside within Hillsboro and/or the greater Portland Metro area?
Are you willing to work unconventional hours, including nights, weekends and holidays?
Do you have a valid OLCC/Food Handler's Card currently?

Apply Now

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