Job Summary

This role involves setting up event spaces, serving food and beverages with excellent customer service, ensuring guest satisfaction by meeting needs and handling requests, clearing tables efficiently, and assisting with post-event breakdown and cleanup, all while adhering to sanitation and safety guidelines ensuring the highest quality of food and beverage service for all guests.

Essential Responsibilities

· Set up tables, buffets, serving stations, linens, silverware, and decorations

· Deliver food and assist with buffet replenishment

· Greet guests, provide menu knowledge, and promptly address requests

· Clear plates, utensils, garbage and reset tables as needed

· Assist with clearing, scraping of plates/buffet equipment, organizing dishware and breaking down serving stations and tables at end of event

· Help ensure a positive guest experience by providing excellent service and resolving any issues promptly and professionally

· Acts with a sense of urgency and provides friendly, efficient service to teammates and guests

· Clear communication with supervisor(s), kitchen staff and other team members to ensure seamless service

· Regularly obtains feedback from guests to improve operations

· Ensure compliance with food hygiene and health and safety regulations and follows and enforces responsible alcohol service policies

· Displays a positive attitude towards team members

· Adheres to Hillsboro Hops guidelines as stated in team member training manual and employee handbook, including, but not limited to, timeliness, dress code and attendance

· Cursory knowledge of upcoming stadium events, and must be flexible to work extended hours due to business requirements including nights, weekends and holidays as dictated by event schedule (six game homestands, concerts, dark day catering, etc)

· Other duties as assigned

Job Requirements

· Lifts and transports up to 50 lbs

· Frequently reaches, lifts, stoops, bends and cleans to maintain service area

· English reading, writing and math skills required

· Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains

· Walks and stands during entire shift

· Must have Food Handlers card

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.