Organization: The Portland Pickles, Portland Bangers FC, Portland Cherry Bombs FC
Location: Walker Stadium, Portland, OR
Term: ASAP
Status: Full-Time Seasonal (Path to Permanent)
Role Overview
The Food & Beverage Operations Manager is the strategic and tactical lead for the department’s financial and operational health. This role is responsible for balancing premium fan experiences with rigorous fiscal discipline, overseeing everything from high-level procurement and labor strategy to the physical setup of stadium concessions.
You will manage the lifecycle of the season—from pre-season stadium activation to post-game reconciliation—ensuring that the Portland Pickles, Bangers, and Cherry Bombs FC fans receive a seamless, high-quality service.
Key Responsibilities
1. Strategic & Financial Oversight
- Procurement & Vendor Relations: Manage the end-to-end procurement cycle, including ordering all F&B supplies and coordinating vendor deliveries. Serve as the primary point of contact for vendors, validating and approving all invoices.
- Financial Analysis: Conduct nightly evaluations of department metrics, including COGS, inventory turnover, and sales data to optimize profitability and inform future ordering.
- Labor Strategy & Compliance: Develop seasonal staff schedules and manage the hiring/onboarding of the seasonal labor pool. Ensure 100% compliance with OLCC and Food Handler certifications.
Operational Integrity: Maintain strict adherence to OSHA and food safety regulations. Oversee preventive maintenance for all equipment and infrastructure to minimize downtime.
2. Seasonal & Venue Activation
- Pre-Season Setup: Lead the comprehensive stadium launch, including equipment inventory, tent/grill assembly, and gear replacement.
- Facility Readiness: Coordinate deep cleans, utility checks, and the physical configuration of all concession areas.
- Post-Season Winterization: Manage the decommissioning of the facility, ensuring all equipment is inventoried and stored properly for the off-season.
3. Game Day Execution
Pre-Game: Setup & Dispersal
- Direct the setup procedures for all concessions (tents, grills, mobile units).
- Oversee inventory dispersal to points of sale based on projected attendance.
- Ensure POS systems are functional and "Partner of the Game" promotions are staged for execution.
In-Game: Command & Optimization
- Dynamic Labor Management: Monitor gate attendance and wait times in real-time; execute staff cuts or redeployments to maximize efficiency.
- Live Supervision: Act as the working supervisor for 50+ staff members, providing real-time coaching and performance management.
- Escalation Resolution: Serve as the lead for resolving fan complaints, technical POS glitches, or operational emergencies.
Post-Game: Breakdown & Reconciliation
- Facility Reset: Direct the breakdown and cleaning of F&B areas (generally by the 7th inning for baseball or halftime for soccer).
- Inventory & Waste Audit: Reconcile final inventory counts against Square sales data to document waste and calculate daily efficiency.
- Performance Reporting: Analyze "Sales vs. Labor" metrics and provide data-driven suggestions to increase per-capita spending and optimize staffing ratios.
Required Skills & Qualifications
- Experience: Proven track record in high-volume F&B management, preferably in a stadium or event-based environment.
- Financial Acumen: Strong understanding of P&L management, specifically COGS, labor percentages, and inventory control.
- Leadership: Ability to lead and motivate a diverse seasonal workforce of 50+ individuals in a high-pressure environment.
- Regulatory Knowledge: Deep familiarity with OLCC, OSHA, and health department food safety standards.
- Technical Proficiency: Experience with POS systems (Square preferred) and inventory management software.
- Physical Ability: Must be able to work in an outdoor stadium environment, stand for long periods, and assist with the physical setup/breakdown of equipment.
Success Metrics
- Profitability: Maintaining COGS and labor costs within budgeted percentages.
- Compliance: Zero lapses in OLCC/Food Handler certifications or health safety violations.
- Efficiency: Reduction in food waste and optimized staffing "cuts" based on real-time attendance.
- Fan Experience: Positive resolution of on-site complaints and seamless execution of sponsorship activations.
