Position Type: Part-time, Monday - Friday, 9:00 am - 2:00 pm
Position Overview:
The Frederick Keys are seeking a professional, organized, and customer-focused Front Office Assistant to serve as the first point of contact for our organization. This role is essential to ensuring smooth day-to-day operations of the front office while supporting multiple departments, including executive leadership and sponsorship.
Key Responsibilities:
- Answer and direct incoming phone calls in a courteous and professional manner
- Greet and assist visitors, partners, and guests at the front desk
- Maintain and organize office supplies, equipment, and common areas
- Provide top-notch customer service to fans, partners, and community members
- Support the General Manager with administrative duties, including:
- Scheduling meetings and managing calendars
- Preparing documents and correspondence
- Handling confidential information with discretion
- Assist the sponsorship department by:
- Helping build and format partnership proposals
- Conducting basic research on prospective partners
- Organize sales materials and presentations
- Coordinate incoming and outgoing mail, packages, and deliveries
- Maintain internal filing systems (both digital and physical)
- Assist with data entry and database management (CRM systems, as applicable)
- Support game day and event preparation as needed
- Help coordinate internal meetings, including setting up rooms and materials
- Monitor and respond to general email inquiries
- Assist with special projects and additional tasks as assigned by leadership
Qualifications:
- Strong communication and interpersonal skills
- Highly organized with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Positive attitude and team-first mentality
- Prior administrative or customer service experience preferred
What We’re Looking For
We’re looking for someone who is dependable, proactive, and takes pride in creating a welcoming and efficient office environment. This is a great opportunity for someone interested in gaining experience in sports business and administration.
Additional Information
Attain Partners, the owner of the Frederick Keys, is committed to fair and equitable compensation practices. The individual hourly rate for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging between $15 - $20 per hour.
Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
