The Community Relations & In-Game Entertainment Manager is responsible for overseeing community engagement initiatives and overseeing all aspects of in-game entertainment. This role is essential in helping the organization maintain a strong presence in the community while delivering a dynamic and engaging ballpark experience for fans.
Key Responsibilities:
Community Relations:
Coordinate and fulfill donation requests, community ticket programs, and charitable initiatives.
Serve as a liaison with community partners, nonprofit organizations, schools, and other stakeholders.
Assist in planning, scheduling, and executing community appearances by staff, players, and mascots.
Support Feel Good Friday, Volusia County Schools, and other signature community programs.
In-Game Entertainment:
Assist with the planning and execution of in-game promotions and theme nights.
Coordinate game-day entertainment elements including pregame ceremonies, on-field contests, anthem performers, first pitches, and mascot appearances.
Work with the promotions team to develop and script engaging, family-friendly in-game content.
Supervise game-day staff and promotional team members as needed.
Qualifications:
Bachelor’s degree in sports management, communications, marketing, or related field preferred.
Prior experience in community relations, event planning, or game presentation preferred.
Strong communication and organizational skills.
Ability to manage multiple projects and deadlines.
High energy and creativity with a passion for community engagement and fan experience.
Willingness to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
Ability to lift 25–40 lbs.
Comfortable working outdoors and on your feet for extended periods.
Ability to navigate stairs and ballpark facilities.
