Intern, Premium Sales & Service
About the Minnesota Twins:
At the Minnesota Twins, we are driven by a singular purpose – to up the game, on the field and off. Unwavering in our commitment to deliver championships and be a force for good, our innovative, diverse and incredibly talented team is creating new ways to win, to uplift and to unite. We are proud to be Minnesota’s baseball team. We believe in our power to create positive change. We are setting the standard for a modern sports and entertainment brand that shapes a better tomorrow for all.
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist the Premium Sales & Service team with the needs of the organization’s premium account base.
- Assist in the planning, allocation, and execution premium account holder benefits, events, and retention programs.
- Support the fulfillment and communication of premium client benefits and game-day experiences.
- Prepare and distribute premium sales invoices, receipts, and event materials.
- Handle all operational needs for premium clients, including field passes, access credentials, and logistics.
- Manage all premium client “Know Before You Go” communications, ensuring accurate, timely, and engaging updates on the benefits portal.
- Provide on-site support in premium areas during all home games, ensuring exceptional guest experiences.
- Lead the organizing and staging of premium gifts, collateral, and event materials.
- Conduct pre-game walk throughs to identify and resolve any issues prior to opening gates.
- Create and update suite TV messages, ensuring accuracy, proper formatting, and brand consistency.
Required Experience and Education:
- College student or recent college graduate.
Essential Knowledge, Skills, and Abilities:
- Customer service mindset with the ability to build rapport and maintain positive relationships with premium clients.
- Attention to detail to ensure accuracy in contracts, ticketing, and reporting.
- Problem solving skills and the ability to think quickly in high-pressure situations.
- Team-oriented approach with the ability to collaborate effectively across departments.
- Adaptability to adjust to changing priorities, event timelines, and client needs.
- Professional demeanor when interacting with clients, executives, and partners.
- Strong organizational skills and ability to multitask.
- Ability to work game nights and weekends as required.
Time Commitment: March 2026 - October 2026.
Hours: 40 hours/week.
Compensation: Hourly rate of $18.00/hour.
Applications Closing: October 6th. (Subject to change based on candidate volume; early submission is encouraged)
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