The Peoria Chiefs Box Office Intern is responsible for assisting with the daily operations of the box office and ticketing system. This intern will play a crucial role in the delivery and fulfillment of all types of tickets including but not limited to: Season Tickets, Group Tickets, and single event tickets. They will also play a pivotal role in working with our ticketing system, TicketReturn. This internship will start in March and end in September once the Peoria Chiefs season is complete.
Essential Duties & Responsibilities:
- Assist in the operation of any ticketing sale points in order to provide efficient and productive service to fans including at box office ticket windows
- Process group sales and suite orders, ticketing components of sponsorship, complimentary ticket requests
- Maintain positive client relationships through great customer service by providing quick and thorough assistance to the satisfaction of the customer
- Contribute to the development of an efficient and organized box office
- Assist in the running of the box office on game days by preparing cash drawers, ticket scanners, and other equipment
Requirements:
- Available to work a regular office schedule during the day and all home games at night starting in March through September
- Excellent communication, both verbal and written, along with active listening skills
- Excellent customer service skills
- Ability to work along but also in a team environment
- Proficient in mental math and time management
- Proficient in Microsoft Office
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
