In Season Internship starting around March/April/May at the latest.
Job Title: Fan Engagement Specialist Internship Program
đź“Ť Eastlake, OH | Full-Time | Seasonal
About Us
The Lake County Captains — the High-A Affiliate of the Cleveland Guardians — offer a fun, family-friendly atmosphere to watch professional baseball in Eastlake, Ohio. We welcome over 200,000 fans each season for games, events, and community activities. We’re known for our energy, creativity, and delivering unforgettable experiences for fans of all ages.
Position Summary
The Fan Engagement Specialist Intern will assist the Captains front office with game day entertainment, promotions, and fan experience initiatives throughout the 2026 season. This internship is designed for college students seeking course credit or individuals looking to gain hands-on experience in sports marketing, game presentation, or live event operations.Â
Key Responsibilities
- Assist the Sales Department with data entry tasks
- Ability to work independently and as part of a team
- Make calls daily to Captains Fans with the goal of selling that person the proper package for the 2026 season
- Be on the front lines helping customers that walk into the administrative officesÂ
- Hop in the Mascot Suit for off-season events such as tree lightings, birthday parties, and other community events
- Collaborate with the marketing and game operations staff to brainstorm new fan engagement ideas.
- Represent the Captains brand at community events.
- Help clean up the ballpark with trash pickup, firework pickup, and returning the premium seating to the office after the game ends
Qualifications
- Currently enrolled in college or recently graduated (Sports Management, Marketing, Communications, or related field preferred).
- Strong communication and interpersonal skills.
- Outgoing, energetic personality and a passion for fan interaction.
- Ability to work nights, weekends, and holidays during the baseball season.
- Comfortable in a fast-paced, live event environment.
- Must be able to stand and move for extended periods and lift light objects as needed.
What You’ll Gain
- Real-world experience in professional sports operations and sales.
- Sales trainings to jump start your sports sales career.
- Hands-on involvement with theme nights, on-field promotions, and entertainment.
- Opportunities to network with front office executives, partners, and community leaders.
- A strong resume builder for a career in sports or live event entertainment.
- Internship can be completed for college credit (where applicable).
👉 To Apply:
Submit your resume and a cover letter on why you’re excited to be part of the Captains organization.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
