Lake County Captains

Lake County Captains

Fan Engagement Specialist

Lake County Captains - Entry Level
Eastlake · OH
Ticket Sales · Client Retention/Customer Service · Sales
 January 2026 Start Date
Sales Duties:
  • Achieve KPI metrics of (minimum) 60 calls per day, 5 meetings set per week, 3 meeting completed per week

  • Be an active member of the sales team by being involved in the sale of all season ticket packages and group packages.
 
  •  Aggressively identify new business development and sales meetings with prospective accounts. 

  • Prepare creative ideas to share with the ticket sales team to achieve sales success

  • Facilitate ticket sales transactions at the Box Office at all games; prior experience in TDC is a huge plus

  • Be a leader amongst the full time team as well as group of interns helping with whatever is needed

  • Maintain a consistent and robust pipeline of prospective accounts. 

  • Perform daily updates to the company sales database to ensure accurate record keeping and maintain an accurate database of all sold accounts and current/potential leads. 

  • Exhibit a willingness to attend events outside of normal business hours in an effort to grow personal and departmental business.

  • Understand and properly execute the sales process for booking ticket accounts, including processing payments, tickets paperwork. 

  • Ability to juggle multiple projects at once

  • Identify opportunities to create improved efficiencies in selling and processing ticket sales. 

  • Perform other duties set forth by the Sales Director and or GM.

  • Ability to work both independently and as part of a group

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.


Job Questions:

  1. Working in sports requires long hours. Do you understand this job requires working all 66 home games and other outside events on weekends / nights?

  2. We pay 8% commission across the board. Total compensation for this position is expected $40,000-$50,000. Do you understand?

  3. When is your earliest start date?

  4. Do you have prior experience in either sports or sales?

  5. Do you have experience working in TDC?