Hospitality Operations Intern – Multiple Positions

Overall Job Description: This Internship position helps out in the operation of our Food and Beverage Department. Our Hospitality Operations Intern has a primary focus on our concourse F&B operations; whereas our Commissary/Reporting is focused on our warehouse operations. Both positions work with our VIP/Group Area interns on a daily basis. Main contacts during the season are Alec Bayman (bayman@tincaps.com), Maley Tinstman (tinstman@tincaps.com), or Andrew Frank (frank@tincaps.com).

This is a paid position. Pay is $1,600 per month. Internship begins in February and runs through September, accommodations can be made around class schedules.

Two Pathways: 1.) Hospitality Operations 2.) Commissary/Reporting

Duties and Responsibilities:

Assist/Oversee the operation of a specific area; including staffing, set up, operation, cleanliness, accountability for games, homestands, or events.
Monitor overall operation with a focus on making it profitable and efficient. Adjust staffing levels, food production, inventory levels, etc.
Provide feedback to improve operation.
Help out in all Food & Beverage subdepartments including stands, bars, portable food carts, VIP service, and group food areas as needed
Help our in-house special events staff
Exposure to food preparation in kitchen area to assist with large volume requirements as needed

Skills and Abilities Required:

Willingness to jump in to all places needed in the Food & Beverage operation
Great communication skills – team leader
Great organization skills, and has an eye for details
Ability to handle a variety of tasks in a fast-paced operation
Ability to multi-task as this operation has many different types of service provided to our guests. See the big picture.
Proficiency in working with a team – propose improvements to the operation as noted during actual operation
Ability to work independently – self-starter is a must
Ability to meet deadlines – be accountable and hold hourly staff to accountable standards
Willingness to work long hours
General knowledge of food safety and customer service. Serve Safe certified is a plus.
Indiana Liquor License a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Fort Wayne TinCaps