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Coordinator, Group Sales & Service with Miami Marlins in Miami, FL

Miami Marlins jobs
Sports Jobs in Miami, FL
Ticket Sales and Services: Client Relations/Customer Service
Position Summary:  
The Coordinator, Groups Sales and Special Events, reports directly to the Manager of Group Sales & Service and is responsible for working with multiple departments on the planning, coordination, and execution of group ticket sales initiatives, events and customer communication. 
 
Essential Functions:  
  • Work closely with marketing to ensure all materials, sales messages and strategies are consistent with our overall campaign and objectives.
  • Assist in the planning, development, and execution of group theme days & special events while working with various departments to ensure success of the event.
  • Collaborate with Ticket Operations and Business Analytics to make sure all group tickets are built and reported on correctly.
  • Develop, implement and fulfill benefits for Marlins groups and group leaders.
  • Manage the inventory of Marlins Fan Experiences, communicate policies and procedures to clients, and execute the Fan Experiences. 
  • Supervise the staff for Group Sales special events and hospitality groups.
  • Support the sales staff with the creation of presentations and related material.
  • Provide recaps internally of group sales events and make recommendations for future events.
  • Represent the Marlins at outside ticket sales events when needed.
 
Qualifications & Requirements:            
  • Bilingual a plus.
  • Demonstrated computer proficiency; Tickets.com and graphic design knowledge a plus.
  • Excellent verbal communication, interpersonal, and organizational skills.
  • Detail-oriented individual with the ability to multi-task on various projects.
  • Enthusiastic with a strong work ethic and desire to work and advance in the sports industry.
  • Availability to work flexible hours including nights, weekends and holidays.
 
Suggested Education & Experience Guidelines:
·         Must have BA or BS degree
·         Previous experience in a ticket office or sports team preferred.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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