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Admin Coordinator, Ticket Operations with Miami Marlins in Miami · FL

Miami Marlins jobs
Sports Jobs in Miami · FL
Ticket Operations: Ticket Operations
Position Summary:  
This candidate will be an energetic ticketing professional that will be charged with assisting implementation and execution of ticket operations for the Miami Marlins and Marlins Park events. The main focus will be on the operation of Adobe Sign, Administrative duties and the processing of orders of Season Sales and Groups.  This position will possess complete working knowledge of the industry standards and will be forward-thinking and open-minded.   
Essential Functions:
  • Assist in all facets of the Ticket Operations Department.
  • Prepare and distribution of all Adobe Sign Forms for Season Sales and the reclaim for processing. 
  • Assist with game day window sales and supervision of staff. 
  • Administrative duties such as filing, fulfillment of orders and organizational duties. 
  • Process all baseball and non-baseball related events requests and payments.
  • Participate in the operation of the Sales windows for all events as needed
  • Establish and maintain a professional working relationship with all levels of ballpark staff and clients.
  • Provide excellent customer service to all clients and customers.
  • Perform customer service duties on game days upon completion of required ticket needs.
  • Perform additional ticket operations duties as assigned.

Qualifications & Requirements: 
  • Bachelor’s Degree.
  • Previous experience in baseball ticket operations or similar ticketing environment.
  • Superior interpersonal skills as it relates to co-workers and customers alike.
  • Ability to work in a fast-paced environment and multi-task while maintaining a positive attitude and workflow.
  • Ability to work extended hours and/or weekends as required by event scheduling.
  • Proficient with various computer software, especially the  ProVenue ticketing software and excel.
  • Focus on customer service with at least two years ticket operations experience preferred.
  • Able to work independently and as an effective team member. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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