Position: Manager, Hospitality and Catering

Reports To: Food and Beverage Director and General Manager

Summary: The Manager, Hospitality and Catering will oversee and ensure successful picnics, special events and suite orders for all baseball and non-baseball events.

Major Job Duties Include but are not Limited to:

Oversee and ensure successful picnics, special events and suite orders for all River Bandits home games and special events.
Oversee and ensure Fan/Guest Satisfaction and Experience through delivering a remarkable experience
Consult with Director of F&B, Sales Team, Special Events Department & Chef to plan and determine event requirements, including number of guests, picnic/event location and menu.
Oversee preparation of the venue for the picnic to ensure correct set up and cleanliness.
Sets up and arranges tables and chairs, serving stations, lines, tableware, serve ware, and silverware.
Ensure the venue is clean and that food is handled in a sanitary manner.
Address problems or complaints concerning food or services provided.
As required, may assist with scheduling and planning of other aspects of the event, including set up, detail meetings, etc.
Hire, train, supervise, and schedule catering staff.
Ensure that members of the catering staff interact with fans/guests in a courteous and professional manner.
Perform other related duties as required.

Required Skills/Abilities:

Excellent organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Extensive knowledge of event planning and catering requirements.
Ability to work with clients to determine and anticipate needs of the event.
Excellent managerial and supervisory skills.
Ability to work at a fast pace.
Extensive knowledge of food hygiene.

Education and Experience:

Three years of experience in food service required.
Bachelor’s degree in Sport Management, Business Management, Food Management, or related field preferred.

Physical Requirements:

Prolonged periods of standing.
Must be able to lift 25 pounds at a time.
Ability to remain calm under pressure and deal with unexpected situations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Quad Cities River Bandits