Syracuse Mets

Syracuse Mets

Group & Ticket Sales Intern (May-September)

Syracuse Mets - Intern
Syracuse · NY
Ticket Sales · Ticket Operations · Client Relations/Customer Service
$16 / hour
Group Ticket Sales Interns will work full-time with the Syracuse Mets Ticket Sales Staff during the 2026 baseball season. Interns will learn sales strategies, how to manage a ticket office, customer service & communication skills, and more.

 Job Summary:

  • Work Ticket Office windows selling tickets to fans
  • Answer phones: Answering all fan questions, including tickets, promotions, operations, etc. & selling tickets
  • Prospect, Sell, Service, and Follow Up with potential clients and groups 
  • Cold-calling potential clients
  • Must have excellent customer service and organization skills
  • Experience using ticket-sales platform preferred (i.e. tickets.com, Ticket Return, Glitnir)
  • Work all Syracuse Mets home games in addition to normal business hours & other events as assigned, including events outside Ticketing Department
  • Must be available to work full-time from May 2026 through September 2026, including nights, weekends & holidays (35 hours/week, overtime as necessary)
  • Rate of Pay: $16/hour
  • Can be used for college internship/Capstone Project credit
  • All other duties as assigned; may include, but are not limited to pulling tarp, community events, non-baseball stadium events and other non-sales related activities. 

The above information is intended to describe the general nature, type, and level of work to be performed.  The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  The individual selected may perform other related duties as assigned or requested.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Are you available for all Syracuse Mets home games?

  2. Where are you currently located? If not in the Syracuse area, are you willing to relocate for this role?

  3. Are you available to work from May 2026 through September 2026?