Background:
The Nashville Sounds take great pride in having a first-class facility and are looking for a motivated, responsible, detail-oriented individual to oversee stadium and facility operations.
First Horizon Park, home to the Triple-A Affiliate of the Milwaukee Brewers, hosts 150+ events per year, including Sounds baseball, varying levels of amateur baseball, concerts, beer festivals, and other unique events.
Position Overview:
As the Director of Stadium Operations, you will assume a visible leadership role within the organization that will help create memories that last a lifetime. The Director of Stadium Operations reports to the Assistant GM / Vice President of Operations and is responsible for providing a clean, safe, well-maintained facility for fans, staff, sponsors, and players to enjoy. Through oversight of all stadium operations, this position will be instrumental in developing and executing a facilities maintenance plan including cleanliness, security, parking, guest experience, and capital improvements.
Responsibilities:
- Oversee all in-stadium operations including cleaning, construction, upkeep, and general maintenance to ensure facility is in the best possible condition for every event held on the premises
- Develop and follow maintenance schedule of First Horizon Park; the maintenance schedule will include, but is not limited to, HVAC systems, elevator, electrical, roofing, plumbing, scoreboard, and all other building and facility needs; maintain preventative maintenance manual for the facility
- Maintain First Horizon Park as a secure facility; this includes, but is not limited to, monitoring the alarm system, off-hours security, and securing the facility each night
- Oversee the recruiting, hiring, training, scheduling, supervising, and evaluating of the full-time, seasonal, and gameday stadium operations staff
- Coordinate the setup/teardown of the facility for each event; this will include, but is not limited to, set-up of group hospitality areas, garbage can placement, concourse table set-up, coordination with the sponsorship and marketing departments, and cleaning and preparing the concourse, restrooms, gates, and fun zone
- Direct all areas of the facility cleaning program, including, but not limited to, execution of cleaning needs, staffing, budget control & product inventory
- Maintain the interior and exterior appearance of the stadium
- Conduct game-day inspections of facility to ensure a superior fan experience
- Perform routine maintenance and repair related to painting, flooring, carpentry, plumbing, masonry, HVAC, and others as needed and identified
- Maintain on-call status for building emergencies
- Troubleshoot and fix any problems during events
- Maintain a positive working relationship with all departments
- Manage and organize inventory of stadium capital, stadium tools and supplies, cleaning products and supplies, and stored goods
- Maintain a clean, neat, safe, and non-hazardous work environment
- Develop a strong, collaborative working relationship with outside contractors & vendors (cleaning companies, waste management, etc.)
- Create and work within annual budget for stadium operations department
- Assist in implementing policies & procedures that will improve day-to-day operations and guest experience
- Participate in capital improvement projects from start to finish
- Other duties and responsibilities will be assigned by management as needed
Minimum Qualifications:
- Bachelor’s degree or equivalent
- Minimum of three (3) years of related experience, preferably with facility management of an outdoor professional sports venue
Skills & Abilities:
- Strong management & leadership skills
- Ability to work independently & within a team setting
- Excellent organization skills, strong work ethic, desire to excel, and willingness to learn
- Familiarity with Microsoft Office
- Must be able to handle multiple projects, meet deadlines, and achieve objectives
- Handyman skills preferred
- Ability to operate equipment in a safe & efficient manner
- Ability to use/operate typical maintenance hand tools and power tools on a regular basis, for long periods of time
- Ability to use/operate heavy equipment including by not limited to forklifts, scissor lifts, boom lifts, etc.
Physical Requirements:
- Ability to work events, weekends & holidays in an outdoor environment
- Ability to work in a hands-on position in all weather extremes for extended periods of time
- Extended hours of work between the months of March to September
- Ability to handle stress in a fast-paced environment
- Capability to lift heavy objects (50 lb.+)
NO PHONE CALLS OR EMAILS, PLEASE.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
