Louisville Bats Baseball Team:

The Louisville Bats are the Class Triple-A baseball team, affiliated with the Cincinnati Reds, which competes in the International League. This is an excellent opportunity to begin your career in Minor League Baseball and the sports industry. This internship will provide you with a greater understanding of not only Ticket Sales, but a general look at many different aspects of the Bats organization, including partnerships & sponsorships, marketing, radio, media relations and customer service.

Position Summary:

As a Box Office Associate, your main responsibilities will include assisting with ticketing functions, providing excellent customer service to fans, carrying out day to day box office tasks, and gaining experience with the ProVenue ticket system. You will also gain experience and knowledge of inside sales through outbound calls, working relationships with season ticket holders, and sales strategizing. The Box Office Associate is expected to work for the duration of the 2026 Bats baseball season and be available to work on both Bats Gamedays and non-gamedays.

Box Office Intern Duties:

Day-to-day responsibilities include, but are not limited to, the following:

Learn the fundamentals of ticket sales, service, and operations
Process ticket orders in the box office and at ticket windows
Increase knowledge in ProVenue ticketing system in order to assist fans
Assist in game day ticket operations procedures, such as reporting and window preparation
Provide customer service to fans on game days
Sufficiently manage a cash drawer at ticket windows
Assist Manager of Ticket Operations with other duties as assigned
Complete outgoing calls to maximize sales by offering season ticket packages

Skills, Qualifications, Requirements:

Currently enrolled in an undergraduate or graduate-level program
Strong customer service skills
Available to work Weekends, Holidays and Evenings throughout the season
Demonstrated desire to work in the sports industry
Handle and prioritize multiple tasks while working in a fast-paced environment
Excellent written and verbal communication skills
Ability to work well within a team environment
Microsoft Office Suite experience preferred
Correspond with potential customers via sales calls
Must have a fan-friendly attitude and a professional appearance at all times

Compensation Options:

Position can be utilized for course credit and paid $10.00 hourly once minimum hours for course requirements are met if applicable.
Housing is not provided for this internship.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Louisville Bats (Diamond Baseball Holdings)