Manager, Community Relations
Assist the Vice President, Marketing and Entertainment in all aspects of IronPigs community outreach efforts within the Lehigh Valley community.
Community Relations
- Attend Community events when appropriate to represent IronPigs community outreach efforts.
- Plan and facilitate player appearances in the community, Track community service hours and relay information to the Philadelphia Phillies.
- Track Community Relations financials – Revenues reports; Weekly deposits of all CR Memberships, membership group tickets and baseball camps; and monthly expenses.
- Work with local Non-Profits to organize and schedule in-game opportunities including Community Nights, Community Spotlight, Community Star Award & Swing for Swine programs.
- Perform in mascot costume for events, appearances, and IronPigs games as needed.
- Manage & direct all summer youth baseball camps and MLB Play Ball initiatives.
- Assist with scheduling and execution of in-game promotions: Play-Ball Kid, Tike on the Mic, etc.
- Coordinate with Director, Promotions and Entertainment on scheduling of Mascots for appearances and suit upkeep.
- Oversee Community Relations Associate and monitor hours.
- Perform in mascot costume as needed.
- Oversee and direct all organizational donation requests and fulfillment.
- Report all in-kind and cash donations to MiLB throughout the season.
- Implement all IronPigs community membership clubs (IronPiglets (Kids), Silver Pigs (Seniors), Pawparazzi (Dogs)) including administrative duties, promotional items, event planning, registration, and payment. Create and implement new clubs for the future.
- Assemble IronPigs Annual Community Report.
- Secure autographed items and monitor Community Relations inventory.
- Key liaison for the player significant others and families.
- Provide back up and in-game assistance for 50/50 Raffle sellers and other logistics.
- Assist Manager, IronPigs Charities as needed.
- Other responsibilities as directed by supervisor.
Education and Experience Requirements
- Bachelor’s degree in sports management, marketing, public relations or a related field from an accredited university or college, or equivalent, experience and professional training.
Skills & Abilities:
- Strong problem solving, attention to detail, execution, management, and customer service skills with the ability to identify and develop relationships with community leaders and non-profits.
- Excellent leadership, verbal, and written communication skills with ability to build collaborative partnerships.
- Good time-management skills with the ability to multitask various projects and deadlines.
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Ability to lift up to 50 lbs.
- Ability and willingness to learn new techniques, skills, and practices.
- Ability to work up to 15 hours per day, as necessary, in outdoor weather conditions
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
