Under the direction of the Merchandise Manager, sells retail merchandise to guests in accordance with the Gwinnett Stripers customer service and applicable operational standards. As a Merchandise Gameday Associate, you will be a front-line representative for the club in our in-stadium retail store locations. This requires excellent customer service and communication skills.
This is a PART TIME/GAME DAY/SEASONAL position that requires daytime, nighttime, and weekend availability.
Essential Job Duties:
- Greets and acknowledges guests
- Answers guests’ questions and assists them whenever possible
- Recommends, selects, and helps locate or obtain merchandise for guests
- Processes sales with appropriate point of sale system, accept payment, counts change and bags merchandise
- Follows all register procedures and handles cash accordingly
- Exchanges merchandise for guests and processes returns, with approval of supervisor
- Maintains records related to sales
- Ensures that all merchandise is correctly labeled and displayed
- Routinely stocks merchandise and faces items on shelves
- Maintains a clean and organized store
- Maintains orderly back-stock and knows where goods are to be found
- Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise
- Watches for and recognizes security risks and thefts and reports to security and management
Qualifications:
- Previous experience in handling cash
- Previous experience in retail or customer service environment
- Excellent guest service skills; ability to adhere to Stripers customer service standards
- Good communication skills; ability to communicate with guests and co-workers
- Attention to detail
- Ability to handle multiple tasks simultaneously in fast-paced environment
- Ability to work independently and as a team member
- Basic math skills; ability to accurately handle money and count change
- Capable of following job guidelines and supervisors' instructions
Physical requirements of the job:
- Ability to lift/move/carry items weighing up to 15 lbs
- Ability to stand for long periods of time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
