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Overview:
The Durham Bulls are seeking a motivated, service-driven individual to join our Box Office team as a Ticketing Service Intern for the 2025 season. This role plays a key part in delivering an exceptional fan experience by supporting ticketing operations and customer service efforts. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced, team-focused environment.
Key Responsibilities and Essential Functions:
- Process and service ticket orders using the ticketing system
- Assist with season ticket and ticket plan renewals
- Establish and maintain professional working relationships with all levels of ballpark staff and clients
- Deliver a consistently high level of service and professionalism in all customer interactions
- Provide exceptional customer service via phone, email, and in person at the Box Office
- Perform additional ticket operations and administrative duties as assigned
Additional Duties:
- Assist with all events held at Durham Bulls Athletic Park
- Support general Front Office operations, including hiring events, special events, tarp pulls, and other duties typical of a Minor League Baseball front office
Required Qualifications:
- Positive attitude with the ability to work effectively in a team-oriented environment
- Strong people skills; organized, motivated, detail-oriented, and able to multitask
- Excellent written and verbal communication skills
- Availability to work flexible hours, including evenings, weekends, and holidays
- Ability to thrive in a fast-paced environment and adapt to feedback, changing priorities, and tight deadlines
- Previous customer service and/or sales experience preferred
Physical Demands:
- Ability to occasionally lift up to 20 pounds
- Ability to perform physical tasks such as bending, stooping, pushing, and pulling
- Close vision and ability to differentiate colors
- Ability to use hands for typing and other essential job functions
Work Conditions:
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to remain focused and productive in noisy, crowded environments with multiple distractions
- May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind
Pre-Employment Information:
- Pay Rate: $10/hour
- Duration: March 2026 – September 2026
- A pre-employment drug screening is required.
- Capitol Broadcasting Company participates in E-Verify.
EEO Statement:
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CBC Statement:
Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates
WRAL-TV,
WRAZ-TV,
WRAL-FM,
WRAL-HD2,
WNGT-CD,
WCMC-FM,
WCMC-HD1,
WDNC-AM,
WCMC-HD2,
WCMC-HD3,
WCLY-AM,
WCMC-HD4,
Microspace, and
WRAL Digital in Raleigh, NC;
WILM-TV,
WILT-LD and
Sunrise Broadcasting in Wilmington, NC;
The Durham Bulls Baseball Club,
Bull City Hospitality, and
Coastal Plain League in Durham, NC;
The Holly Springs Salamanders in Holly Springs, NC; the
American Underground startup hub in Durham, NC; and real estate interests including the
American Tobacco Historic District in Durham, NC;
Rocky Mount Mills in Rocky Mount, NC;
MoJud Lofts in Greensboro, NC; and
The Thread in Rock Hill, SC.
#BULLS
