In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Fair & Interview Information
Interested candidates are encouraged to attend our in-person Job Fair on Saturday, January 24, from 10:00 AM to 1:00 PM.
Open interviews will be conducted during the Job Fair.
To be considered for this position, applicants must apply to the role in advance and attend the Job Fair on January 24.
Qualified candidates who attend may be interviewed on-site
Overview:
We are looking for energetic and outgoing individuals to join our team as Baseball Fan Ambassadors. In this role, you will engage with fans, enhance their game-day experience, and provide exceptional customer service throughout the stadium. As a friendly face of the organization, you will assist guests, answer questions, and create a welcoming atmosphere that keeps fans coming back. This is a part time, seasonal, game day position.
Key Responsibilities and Essential Functions:
- Greet and interact with fans, providing a positive and engaging experience.
- Assist guests with directions, seating information, and general inquiries about the stadium and event.
- Promote and inform fans about special promotions, giveaways, and in-game activities.
- Support fan engagement initiatives, such as contests, interactive experiences, and on-field promotions.
- Act as a liaison between fans and stadium staff to ensure excellent customer service.
- Identify and assist guests with special needs, accessibility requirements, or concerns.
- Capture fan excitement by encouraging participation in social media and stadium entertainment activities.
- Maintain a professional and enthusiastic attitude throughout the event.
- Other duties as assigned.
Required Qualifications:
- Passion for baseball and creating memorable fan experiences.
- Strong communicationand interpersonal skills.
- Friendly, outgoing, and comfortable interacting with large crowds.
- Ability to stand and walk for extended periods during games.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications:
- Previous customer service, events, or hospitality experience is a plus.
Physical Demands:
- This role requires continuous mobility and engagement. You must be able to stand and walk for extended periods—often for the entire duration of a game (typically 4-6 hours)—throughout the stadium concourses, seating bowls, and designated fan zones.
- Must be able to navigate stairs, ramps, and varying terrain within the stadium quickly and safely.
- Requires frequent bending, stooping, and light lifting (under 20lbs) to distribute promotional items, set up engagement activities, orassistfans.
- Must be able to perform repetitive motions such as scanning tickets, handing out items, and using handheld communication devices.
- Demands sufficient manual dexterity tooperatebasic tablets or digital tools for fan interactions or information lookup.
Work Conditions:
- This roleoperates primarily outdoors in an open-air stadium environment. You will be exposed to all seasonal weather conditions, including sun, heat, humidity, rain, and cool evenings. Limited indoor or covered areas may be available.
- The work setting is highly public, fast-paced, and interactive. You will be constantly engaging with diversecrowds—including families, groups, andindividuals—in anexcited, sometimescrowdedand noisy, event-day atmosphere.
- Hours are entirely event driven. This requires absolute availability for all home games, which includeevenings, weekends, and holidays. Shifts typically begin 60-90 minutesbefore gates open and may extend through the end of the game. Flexibility forspecial events, rain delays, or double-headers isrequired.
- As a visible representative of the team, you are expected to maintain a professional, friendly, and energetic appearance and demeanorat all times.Adherence to stadium safety, security, and customer service protocols is mandatory.
Benefits:
- Opportunity to work in an exciting sports environment.
- Durham Bulls branded polo shirt
Pre-Employment Information:
- A pre-employmentdrug screening isrequired.
- Capitol Broadcasting Companyparticipatesin E-Verify.
EEO Statement:
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CBC Statement:
Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates
WRAL-TV,
WRAZ-TV,
WRAL-FM,
WRAL-HD2,
WNGT-CD,
WCMC-FM,
WCMC-HD1,
WDNC-AM,
WCMC-HD2,
WCMC-HD3,
WCLY-AM,
WCMC-HD4,
Microspace, and
WRAL Digital in Raleigh, NC;
WILM-TV,
WILT-LD and
Sunrise Broadcasting in Wilmington, NC;
The Durham Bulls Baseball Club,
Bull City Hospitality, and
Coastal Plain League in Durham, NC;
The Holly Springs Salamanders in Holly Springs, NC; the
American Underground startup hub in Durham, NC; and real estate interests including the
American Tobacco Historic District in Durham, NC;
Rocky Mount Mills in Rocky Mount, NC;
MoJud Lofts in Greensboro, NC; and
The Thread in Rock Hill, SC.
#BULLS
