Department: Guest Services

Reports to: Director, Stadium Operations

Classification: Part-Time/Non-Exempt (Seasonal)

 

Summary:

Under the direction of the Director, Stadium Operations, this position oversees and enforces rules/regulations of each of the kid’s activity areas including the playground, moonshot alley (interactive experience zone), and splash pad during games. Must have the ability to work well with children and adults, and to stand for duration of the game. This is a part-time, seasonal position (Game Day only) that requires days, nights, and weekends. Must be 16 years of age or older.

 

Essential Duties & Functions:

• Greets and acknowledges guests.
• Answers guests’ questions and assists them whenever possible.
• Supervises the playing of children on either the playground, moonshot alley, or splashpad.
• Enforces rules when needed.
• Performs other duties as assigned.

 

Education and/or Experience:

• Previous experience in child care or teaching preferred.
• Previous experience in customer service and/or sporting event venues is a plus.
• Excellent guest service skills; ability to adhere to Company’s customer service standards.
• Good communication skills; ability to communicate with guests and co-workers
• Attention to detail.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Ability to work independently and as a team member.
• Ability to enforce rules as needed.
• Capable of following job guidelines and supervisors' instructions.

 

Work Environment

The noise level is usually moderate but can be loud within the stadium environment. Must be able to work in all types of outdoor weather conditions and within a stadium environment.

 

Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to handle or feel and talk or hear. The employee is regularly required to stand, walk, climb stairs and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

 

Position Type

This is a part-time position. This position requires the ability to work a flexible schedule, including; extended hours, evenings, weekends and holidays.

 

Travel:

No travel is expected for this position.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

EOE/M/F/Vet/Disability

 

ExperiencePreferred

• 2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.