Department: Marketing and Communications

Supervisor: Senior Director, Fan Experience

Classification: Full-Time/Exempt

Summary

This individual is responsible for spearheading the functional aspects of promotions and marketing special events for the organization. Specifically, this role leads the planning and activation of promotional calendar for season including theming, giveaways and pregame/postgame events with a focus on delivering revenue generating programs targeted to our core fan segments. The role partners with other marketing leadership and cross functional areas in the organization to ensure fan experience and engagement at the ballpark is best in class.  The Senior Manager is also responsible for ensuring all experiential assets aligned with corporate partners are fully planned and activated. 

Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• In partnership with other members of marketing and operations team, develop and oversee the execution of large scale and milestone events, (eg. Opening Day Street Festival, Caravan and FanFest, HOF weekend, Faith and Family night, Dog Day, etc).
• In partnership with Marketing and Communications leadership, develop and implement for the All-Star Game Balloting program; including execution of special promotions and incentives for fans to vote.
• Accountable for key marketing revenue programs including but not limited to Commemorative Brick Programs, Astros Buddies, etc.
• Lead cross functional project management for key promotions and grassroots initiatives including planning, budget, resource requirements and ongoing communication to key stakeholders.
• Manage end-to-end planning and execution of all elements of the premium item process. Strategic management of key vendor relationships.
• Oversee annual promotions and events department planning and budget management for key expense lines. Responsible for optimization of both processes and costs for strategic marketing assets.
• Represent Marketing to promote core seasonal programs via our media partners.
• Collaborate with Producer/Production Manager in developing and executing the in-game experience from pre-game to post-game activities.
• Responsible for partnering with Sponsorship and Community departments to activate and deliver on experiential assets for corporate partners, serving as a key business partner in development, valuation, delivery and measurement of these marketing assets.
• Leverage customer insight, benchmarking and key performance metrics to appropriately evaluate the success of each initiative and share postmortem insights with stakeholders.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, business or related field.
• 4+ years’ experience in special events or marketing. Sports or entertainment experience preferred.
• Excellent verbal and written communication skills – can interact well with all levels internally and externally.
• High level of demonstrated professionalism, integrity and decorum.
• Excellent understanding and demonstrated success in building, motivating and leading teams.
• Proven ability to manage complex projects on strict deadlines.
• Experience using data and insight to drive marketing strategy and evaluate programs.
• Detailed oriented, organized and able to multi-task.
• Creative, innovative, energetic and proactive approach to work.
• Ability to anticipate and make recommendations based on needs of manager and/or project.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• Bilingual in Spanish is a plus.

Supervisory Responsibility

This position will be responsible for the management of a team of individuals and providing guidance and career development. This position will also serve as a key leader within the overarching Fan Experience Department.

Work Environment

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones and photocopiers.  The noise level is usually moderate but can be loud within the stadium environment. 

Physical Demands

While performing the duties of this role, the employee is regularly required to talk or hear. This role requires the ability to lift, carry, move, arrange, and use equipment up to 40 lbs. in weight. Specific vision abilities required by this job include close and focused vision.

Position Type and Expected Hours of Work

Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.

Travel

Travel may be expected in this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

EOE/M/F/Vet/Disability

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.