Department:      Game Day

Supervisor:         Manager, Operations

Classification:   Part-Time/Non-Exempt (Seasonal)

Summary/Objective:

The job of Suite Level Usher includes assisting and managing fans that have access to the Suite Level. This position is a seasonal position that includes nights and weekends during the Spring and Summer.

Essential Functions & Responsibilities: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Concourse Level Suite Attendants and Suite Elevator Attendants will ensure that only fans with appropriate access, proper tickets, wrist bands, or on the pass list gain access to the suites
• Greet each fan to verify access and direct to appropriate suite location
• Ensure no violations of the liquor license requirements
• Distribute promo items from the promo closet
• Assist fans with access to the elevator
• Assist fans as needed
• Cotton Club Entrance Attendant will ensure that only fans with appropriate access, proper tickets, wrist bands, or on the pass list gain access to the suite area or into the Cotton Club
• Mike Shaw Loft Attendant will ensure that only fans with appropriate access, proper tickets, wrist bands, or on the pass list gain access to the Mike Shaw Loft
• Greet fans to verify access
• Assist fans in party area as needed
• Press Box Attendant will ensure that only working media and authorized staff members gain access to the Press Box
• Greet each person to verify access with badge identification
• Assist Press Box staff as needed

Qualifications:

• Provide great customer service for the fan experience
• Ability to work long hours, evenings, weekends and holidays
• Ability to handle multiple tasks
• Ability to stand for long periods of time
• Have reliable transportation to and from work

Work Environment: 

This job operates in a stadium setting. The noise level is usually moderate but can be loud within the stadium environment.  This job will be expected to work indoor and outdoor in moderate weather conditions.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. Specific vision abilities required by this job include close and focused vision. This role must have attention to detail using vision.

Position Type and Expected Hours of Work: 

Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays.

Travel: 

Travel is not expected in this role.

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EOE/M/F/Vet/Disability

Experience

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