Job Summary:
It is our goal to make our guests’ experience at Wild Things Park as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Essential Functions:
We are looking for an enthusiastic Premium Services Coordinator to provide support to our management team's goal of providing excellent customer service to our patrons. A Premium Services Coordinator assists the Food and Beverage Manager and Assistant General Manager - Facility Operations in the day-to-day operation of the Premium Services Department. The ideal candidate will be able to learn quickly and function in a fast-paced and dynamic environment.
Responsibilities:
- Ability to maintain a neat, clean & professional appearance
- Ability to work in a high paced environment
- Electronic and computer proficiency
- Excellent customer service while maintaining the highest standards of quality and cleanliness
- High attention to detail
- Strong communication and problem solving skills
Duties:
- Assuring all premium areas of Wild Things are clean and in proper working order prior to events and alerting the Assistant General Manager - Facility Operations if repairs are necessary
- Gathering and organization of suite orders and communicating them to the Food and Beverage Manager in a timely fashion
- Assisting in communicating with Premium seating area account holders
- Other duties as assigned
Qualifications:
- Ability to meet deadlines and balance multiple tasks
- Ability to work effectively in a team environment
- Flexibility to work long days, evenings, weekends, and holidays
- Must be able to problem solve quickly, work efficiently in an intense environment
- Previous sports and/or hospitality experience a plus, but not required
- Self-motivated, organized, and detail oriented
- Some heavy lifting is required
General Physical Requirements:
- Ability to lift 25 lbs up to 50 lbs
- Ability to stand for up to 5+ hours during a game
- Ability to work long hours, weekends & holidays
- Ability to work in adverse weather conditions, including but not limited to rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
