The Ottawa Titans are hiring a dedicated, passionate and self-motivated Group Ticket Sales Intern for the 2026 Winter University Semester. This is a paid, full-time seasonal position beginning January and ending in April, located in Ottawa, ON requiring full-time in-office presence. This position is reserved for university students completing school credit.

The selected candidate will play a key role in group ticket sales and should have an interest in working in the sports industry as a career. The candidate will report to the Director of Ticketing and General Manager and will have an opportunity to gain valuable skills relating to sales, lead generation and customer service. The candidate will receive training and mentorship directly from the Director of Ticketing.

Responsibilities
• Make cold calls and develop lists for calling to area companies to build new relationships.
• Prospect and research to grow new sales leads.
• Assist with and process ticket sales and renewals.
• Field calls to ensure fan and ticket holder questions are answered.
• Diligently track all leads, ensuring consistent follow through and enter customer information in CRM for efficient reporting and effective pipeline management
• Provide best-in-class customer service for all prospects, clients and fans
• Support other departments as needed
• Other duties as assigned

Requirements
• Bilingual (French & English), strongly recommended
• Desire to work in the sports industry and specifically in a field related to Ticket Sales
• Ability to work full-time in-office from January to April
• Ability to work independently and self-motivate, problem solve, think outside the box, and work in a fast-paced environment
• Ability to handle multiple tasks and prioritize goals
• Outgoing, confident, highly motivated, and persistent
• Excellent people skills and communication skills
• Positive and enthusiastic, willing to step beyond your comfort zone
• Dedicated and passionate about success
• Canadian citizenship/residency or valid work permit

Education
• Pursuing bachelor’s degree or equivalent in related field (Business, Sports Management, etc.) that requires school credit

About Us
The Ottawa Titans Baseball Club is a professional baseball team that plays in the Frontier League, an 18-team league based in the U.S. and Canada, ranging from Quebec City to Mississippi. 2026 will be the team’s 5th season, seeing consistent attendance growth each year. As a member of the Ottawa Titans family, you will be part of an exciting, fast-paced environment, where every day brings something new. We offer a supportive, collaborative team atmosphere and the chance to contribute directly to the continued growth and success of the team.