As a Food & Beverage Intern, you will assist with the daily operations of the food and beverage department during home games and events. This role will provide hands-on experience in managing food service operations, guest service, inventory management, and more. You will work closely with the Director of Food & Beverage to ensure fans have an exceptional experience while enjoying the ballpark atmosphere.
This internship is unpaid and with the option to earn college credit.
Who We Are:
The Brockton Rox are a professional baseball team in the MLB-partnered Frontier League. The Rox are the New England representative franchise of the Frontier League and come with a rich history in the City of Champions. The Rox play at Campanelli Stadium, located in Brockton, Massachusetts. Fans and other members of the media can stay up-to-date with all Rox content through their social media channels @BrocktonRox.
Key Responsibilities:
- Assist in the setup, operation, and breakdown of food and beverage stands and kiosks.
- Help with inventory management, including stocking food, beverages, and supplies.
- Assist with the preparation, serving, and quality control of food and beverages for fans.
- Provide excellent customer service and assist guests with food and beverage orders.
- Monitor food and beverage stand cleanliness and ensure compliance with health and safety regulations.
- Support the team with event-specific needs, including promotions and special events.
- Assist in the creation and implementation of new menu items or seasonal offerings.
- Assist with cash handling and point-of-sale operations when needed.
- Work collaboratively with the Food & Beverage and other stadium departments to ensure smooth operations
- Plus other duties as assigned by Director of Food and Beverage.
Qualifications:
- Must be at least 18 years old.
- Strong interest in food and beverage operations or the sports hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-energy environment.
- Strong attention to detail and organizational skills.
- Ability to lift and carry up to 30 lbs (storing supplies, setting up equipment).
- Must be available to work evenings, weekends, and holidays (game nights).
- Previous food service experience is a plus, but not required.
