The Richmond Flying Squirrels, Double-A affiliate of the San Francisco Giants are looking for part-time staff to assist with the daily operations of the Squirrels Nest Team Store. The Retail Associate is responsible for the selling of merchandise and creating an enjoyable shopping experience for our customers and fans. Position requires flexibility in scheduling. The Retail Associate is expected to work a part-time schedule which can include days, nights, and weekends.
Essential Job Duties:
- Responsible for assisting with all aspects of the daily operation of Squirrels Nest Team Store.
- Responsible for maintaining store appearance including re-stocking and straightening of sales floor and all storage areas.
- Ensures that all merchandise is correctly stocked, tagged, and displayed.
- Assist with unloading, organizing, and processing of retail shipments.
- Communicate product inventory needs to Director of Merchandise.
- Assist with fulfillment of e-commerce orders.
- Provide outstanding customer service. Greet fans and ask questions to help recommend, select, and locate or obtain merchandise for guests.
- Process sales transactions by follows all register procedures.
- Performs other duties as assigned.
Qualifications:
- Availability for 75% of Flying Squirrel Home games, including days, nights, and weekends
- Previous experience in retail or customer service environment is preferred.
- Excellent guest service skills; ability to adhere to Flying Squirrels' customer service standards.
- Strong attention to detail in maintaining high standards of organization and cleanliness.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Capable of following job guidelines and supervisors' instructions.
- Availability to work extended hours on game days and during events.
Physical requirements of the job:
- Ability to lift/move/carry items weighing up to 40lbs
- Ability to stand for long periods of time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
