ABOUT THE COMPANY:
The Richmond Flying Squirrels, Double-A Eastern League affiliate of the San Francisco Giants, have established themselves as one of the most recognizable brands in Minor League Baseball since their inaugural season in 2010. Guided by three pillars – be different, be impactful and have FUNN – the organization has ingrained itself in Central Virginia, annually reaching more than 10,000 students through the club's education programs while making 400-plus community appearances. Additionally, the team has renovated multiple youth baseball and softball fields across the city and awarded numerous scholarships through its 501(c)(3) nonprofit, Flying Squirrels Charities. The Flying Squirrels consistently rank among the top-drawing teams in MiLB having led all 30 Double-A teams in total and average attendance each of the past four seasons.
JOB SUMMARY:
The Richmond Flying Squirrels are seeking a driven and enthusiastic Group & Ticket Sales Executive to join one of the most dynamic brands in sports entertainment. With a focus on relationship-building and creativity, this role helps grow and energize our fan community through exceptional group experiences and memorable gamedays. The successful candidate will be responsible for securing new business, strengthening current client connections, and ensuring every guest has an exceptional experience at CarMax Park during the 2026 season.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Generate new group and hospitality sales through proactive outreach, including cold calls, prospecting, networking, and referrals from existing clients.
- Provide timely and accurate updates on sales activity, pipelines, account management, and performance metrics during weekly meetings with the Group & Ticket Sales teams.
- Consistently meet and exceed weekly, monthly, and annual sales goals to contribute to the department’s overall revenue objectives.
- Partner with the Hospitality Operations team to ensure all catering and service needs for hospitality areas are fulfilled with exceptional customer service and attention to detail.
- Engage with existing and prospective clients during home games to strengthen relationships and identify new sales opportunities.
- Create and execute group sales strategies to support theme nights and special event initiatives.
- Manage ticket processing through ProVenue and FEVO, while maintaining accurate client and lead records within ZOHO CRM.
- Support the daily functions of the Group & Ticket Sales departments and collaborate with the broader Sales Vertical to achieve organizational goals.
QUALIFICATIONS:
- Highly organized and strategic thinker with strong self-motivation, excellent time management, and the ability to manage multiple priorities in a dynamic, fast-paced setting.
- One to two years of ticket sales experience, demonstrating success in revenue generation, client acquisition, and account growth.
- Excellent verbal and interpersonal communication skills with a strong commitment to customer service.
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Proven ability to exercise sound judgment while cultivating relationships, communicating effectively, and driving new business opportunities within a collaborative team environment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is constantly required to stand, walk, climb stairs, speak, and hear/listen. The employee is frequently required to sit. They are occasionally required to lift, carry, push, pull, handle, grasp, and employ eye/hand/foot coordination. The position requires constant light or moderate work and occasionally work that requires heavy physical effort. The position is occasionally exposed to extreme heat and humidity and frequent elevated noise levels.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
