Merchandise Assistant
Start Date: Mid March/ Early April
End Date: Mid-September
Hours: 30-40 hours per week
Employment Type: Part-Time Seasonal
The Portland Sea Dogs, Double-A affiliate of the Boston Red Sox, are seeking an enthusiastic and reliable Merchandise Assistant to join our Game Day Staff at Delta Dental Park at Hadlock Field. This position plays a key role in delivering a fun, welcoming, and memorable ballpark experience for Sea Dogs fans.
Merchandise Assistants support the daily operations of the Sea Dogs Team Store. This role emphasizes customer service, teamwork, and attention to detail in a fast-paced, fan-focused environment.
Key Responsibilities
- Provide outstanding customer service to fans in the Team Store
- Assist with sales transactions using a point-of-sale (POS) system
- Fulfilling online orders and/or maintaining the online store
- Maintain organized, clean, and visually appealing merchandise displays
- Restock shelves and assist with inventory management as needed
- Answer fan questions regarding merchandise, promotions, and ballpark information
- Assist with opening and closing procedures on game days
- Support special events, theme nights, and promotional activations as assigned
- Represent the Portland Sea Dogs in a professional, friendly, and positive manner
Qualifications
- Strong customer service and communication skills
- Ability to work in a fast-paced, team-oriented environment
- Comfortable handling cash and credit card transactions
- Ability to stand for extended periods and lift up to 25 pounds
- Reliable, punctual, and detail-oriented
- Must be available to work nights, weekends, and holidays, including all home games
Preferred Skills
- Previous retail or customer service experience
- Interest in sports, baseball, or fan engagement
- Experience with POS systems (training provided)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
