Erie SeaWolves

Erie SeaWolves

Account Executive

Erie SeaWolves - Entry Level
Erie · PA
Ticket Sales · Premium/Suite Sales · Client Relations/Customer Service
WHO ARE THE ERIE SEAWOLVES?
The Erie SeaWolves are the Double-A affiliate of the Detroit Tigers and the 2023 & 2024 Eastern League Champions.  The team is owned and operated by At Bat Group, LLC.  Over 300 SeaWolves have played Major League Baseball including Justin Verlander, Tarik Skubal, Nick Castellanos, Eugenio Suarez, and Riley Greene.  Erie is located in northwest Pennsylvania, conveniently between Cleveland, Pittsburgh and Buffalo.  The SeaWolves play home games at UPMC Park, just 10 blocks from Lake Erie.    Since 2019, over $17 million in stadium upgrades have been introduced including a 1,550 sq. ft. team store, the 175-guest Club by Synchrony, two Daktronics LED video displays, and renovated suites, restrooms, concession stands, clubhouses, offices, and party spaces.  The SeaWolves have earned local and industry awards for promotional and operational excellence, including 2021 Minor League Baseball Promotion of the Year. The SeaWolves received widespread recognition for their Moon Mammoths theme night brand created by Last Week Tonight with John Oliver. 

WHAT ARE THE RESPONSIBILITIES?
The SeaWolves are seeking an Account Executive to sell ticket packages, group outings, suites and hospitality.  Responsibilities include but are not limited to:

  • Ticket sales with a focus on season tickets, partial season ticket packages, group tickets, party deck packages, suites and picnics.
  • Leading the team’s efforts in specific group sales segments.
  • Identifying prospects with a focus on securing new business-to-business revenue opportunities.
  • Providing Remarkable Customer Service to team clients.
  • Achieving and tracking key sales metrics including an average of 8 meetings and 350 customer or prospect calls/contacts weekly (call/meeting targets apply to 5-day business weeks).
  • Maintaining call and meeting activity in team’s CRM system.
  • Using team/community events to build relationships and seek new sales opportunities.
  • Provide ticket office operations support.
  • Contributing to a positive sales culture consistent with At Bat Group, LLC values.
  • Other duties and responsibilities as assigned.

QUALIFICATIONS
The ideal candidate will be a strong communicator, have superior people skills and…
  • A Bachelor’s Degree (Business, Marketing, Sport Management or Communications preferred)
  • Computer proficiency including Microsoft Office (PowerPoint, Word, and Excel)
  • Strong organizational skills
  • Previous outside sales and networking experience desired
  • The ability to work scheduled hours including evenings, weekends and select holidays during the baseball season

Job Questions:

  1. Do you have previous ticket sales experience?

  2. Are you proficient in Microsoft Word and Excel?

  3. Do you have any prior experience with Score CRM, FEVO, StellarAlgo or Tickets.com?