Erie SeaWolves

Erie SeaWolves

Account Executive

Erie SeaWolves - Entry Level
Erie · PA
Ticket Sales and Services: Ticket Sales
WHO ARE THE ERIE SEAWOLVES?
The Erie SeaWolves are the Double-A affiliate of the Detroit Tigers and the 2023 Eastern League Champions.  The team is owned and operated by At Bat Group, LLC.  Over 300 SeaWolves have played Major League Baseball including Justin Verlander, Nick Castellanos, Eugenio Suarez, Curtis Granderson, and Riley Greene.  Erie is located in northwest Pennsylvania, conveniently between Cleveland, Pittsburgh and Buffalo.  The SeaWolves play their home games at UPMC Park, just 10 blocks from Lake Erie.    Since 2019, over $17 million in stadium upgrades have been introduced including a new 1,550 sq. ft. team store, a 175-guest stadium club, two new Daktronics LED video displays, and renovated suites, restrooms, concession stands, clubhouses, offices, and party spaces.  The SeaWolves have earned several local and industry awards for promotional and operational excellence, including 2021 Minor League Baseball Promotion of the Year.

WHAT ARE THE RESPONSIBILITIES?
The SeaWolves are seeking an Account Executive to sell ticket packages, group outings, suites and hospitality.  Responsibilities include but are not limited to:
  • Contacting customers and prospects by phone, email, and social media to sell ticket packages and select group or inside sales offerings.
  • Prospecting with a focus on new business-to-business revenue opportunities.
  • Providing Unsurpassed Guest Service to team clients.
  • Achieving and tracking key sales metrics including weekly activities and results.
  • Maintaining call and meeting activity in the team’s CRM system.
  • Using team/community events to build relationships and seek new sales opportunities.
  • Working with the Operations Department to ensure that all group event spaces meet the team’s presentation standards.
  • Contributing to a positive sales culture consistent with At Bat Group, LLC values.
  • Providing ticket office operations support as assigned.
  • Other duties and responsibilities as assigned.

QUALIFICATIONS
The ideal candidate will be a strong communicator, have superior people skills and…
  • A Bachelor’s Degree (Business, Marketing, Sport Management or Communications preferred)
  • Proficiency in Microsoft Office (Outlook, PowerPoint, Word, and Excel)
  • Strong organizational skills
  • Previous sales, service and/or presentation experience preferred
  • The ability to work scheduled hours including evenings, weekends and select holidays during the baseball season

COMPENSATION
This is considered an entry-level role, so compensation depends on your experience and how well you and the team perform. Compensation will include base pay and health benefits (employee contribution required).  You may also be eligible for bonus compensation based on performance against individual and department goals. 

START DATE
The anticipated start date for the position is May 16, 2024, but an earlier start date may be available based on the hire date.

Job Questions:

  1. Do you have previous sales experience? If yes, please describe.

  2. Are you proficient in Microsoft Office (Outlook, Word, Excel, and Powerpoint)? Please add details as needed.

  3. Do you have any prior experience with Score CRM or TicketReturn? If you have applicable experience with a similar CRM or ticketing platform, please provide details.