The Akron RubberDucks (Double A Affiliate of the Cleveland Guardians) are searching for a Coordinator, Food & Beverage to join their team. This Full-Time position will assist in leading and managing the concessions operation for all Akron RubberDucks home games and will also assist in the execution of Special Events on non-game days. This position will report directly to the Assistant Director, Food & Beverage.
Responsibilities
- Responsible for assisting and supporting the daily operation of the Food & Beverage department striving to meet and exceed performance and financial goals.
- Responsible for developing, practicing, and promoting Akron RubberDucks company culture with a direct focus on fan experience and customer service.
- Assisting with the hiring and scheduling of interns and warehouse staff
- Hands on with the evaluation, coaching, instructing, and support of all game day staff with the intent of ensuring and promoting the highest cleanliness and sanitation standards.
- Responsible for the operation and sustainability of all concession equipment.
- Assists in the operation of all hospitality areas of the ballpark including picnic areas and ensures quality standards are met and exceeded.
- Extensive visibility on the front lines: Consistent guest interaction and service recovery as needed.
- Responsible for inventory control and ordering product as needed.
- Assisting with the warehouse operations and serving as the point person for all inbound deliveries of the department.
- Collaborates with the department to develop and implement new menu concepts with a focus on overall departmental margin.
- Fully utilize, troubleshoot, and train employees on POS system and Yellow Dog Inventory management system.
- Other duties as assigned.
- Have Fun!
Qualifications
- The ideal candidate will have good leadership skills and relevant hospitality experience.
- Positive attitude and a desire to learn.
- At least one year of experience in high-volume food and beverage operations is preferred.
- Customer service focused with the ability to work collaboratively with other staff members on property.
- Exceptionally organized and detailed with strong communication skills
- Ability to undertake and complete multiple tasks
- Strong understanding and knowledge of Microsoft Office programs
- BA/BS Degree in related major is preferred
NOTE: All of the essential functions of this position are not necessarily described in this description.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
