Frederick Keys

Frederick Keys

Ticket Sales Account Executive

Frederick Keys - Entry Level
Frederick · MD
Ticket Sales · Client Relations/Customer Service · Premium/Suite Sales
Position Type: Full-Time

Position Summary:
This position will work with both corporate and community-oriented customers to sell new and renewal ticket plans, group tickets, catered events and suite rentals for the Frederick Keys.  The successful candidate will be expected to use cold calls, face to face meetings and other marketing methods to build lasting relationships with local organizations and individuals. The ability to work as part of a team is a MUST!

Essential Duties and Responsibilities:
  • Actively prospect, research and sell ticket plans and group ticket packages, including nightly rental of luxury suites, premium party areas and seating bowl options through various sales means including extensive cold calling
  • Use of full catalog of inventory items (group seating, full and partial season ticket packages, food & beverage options, suites, meeting spaces, etc.) to customize a comprehensive hospitality package that fits client's needs
  • Make recommendations to the Director of Ticket Sales concerning opportunities to grow department sales
  • Maximize sales within operational structure set forth by Director of Ticket Sales
  • Service incoming sales calls from prospects
  • Meet and exceed sales goals in the areas of season and partial ticket packages and group sales
  • Generate marketing ideas and work with Marketing Department to augment group sales opportunities
  • Maintain accurate records of all ticket customers
  • Provide superior customer service to clients including existing ticket holders, prospects and single game customers
  • Sell other special projects as needed
  • Be present at all home games and special events to service customers, establish new relationships and help manage game day duties
  • Additional responsibilities as assigned by Director of Ticket Sales 
 
Qualifications:
  •  Bachelor’s Degree or equivalent degree in Sales, Marketing or Business; or equivalent combination of education and experience.
  • Excellent oral and written communication and customer service problem solving skills.
  • Strong ability to work independently and in a team environment
  • Must be willing and able to work extended hours including, nights, weekends and holidays
  • Written and verbal fluency in Spanish a plus 
  • Minor League Baseball experience preferred but not required                     
 
Other Skills and Abilities:
  • Candidate must have strong time management and communication skills, be well organized, and be able to contribute to a team environment.
  • Candidate must be able to handle multiple projects, multi-task changing priorities, meet deadlines and achieve objectives. 
  • Candidate must be a self-starter with a strong desire and inner motivation to succeed.
 


Additional Information
Attain Partners, the owner of the Frederick Keys, values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

  • Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
  • 11 paid federal holidays and flexible unlimited time off (UTO)
  • Generous 401(k) matching with immediate vesting
  • A healthy environment where we value unique experiences, and care about everything that makes you, you.

Attain Partners, the owner of the Frederick Keys, is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging between $35,900 - $40,000. In addition to base salary, this role is eligible for commission upon achieving set metrics.

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. 

Job Questions:

  1. Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?

  2. Can you provide the necessary documentation to prove that you are a U.S. citizen, permanent resident, or foreign national with authorization to work in the United States?