Seasonal Box Office Assistant

Chesapeake Baysox - Entry Level

Bowie · MD

Box Office Management · Client Relations/Customer Service · Ticket Operations

$15 / hour

month ago

The Chesapeake Baysox are seeking an enthusiastic and customer-focused Seasonal Box Office Assistant to support ticket sales and guest services during the baseball season. This role plays a key part in creating a positive game-day experience by assisting fans with ticket purchases, questions, and box office needs in a fast-paced, energetic environment.

Key Responsibilities

Sell individual game tickets, promotions, and special event tickets in person, by phone, and online
Provide accurate information to fans regarding seating, pricing, promotions, schedules, and ballpark policies
Process ticket purchases, exchanges, and will-call pickups using the ticketing system
Handle cash, credit card, and digital transactions accurately
Balance cash drawers and complete basic sales paperwork
Deliver friendly, professional customer service to all fans
Assist with game-day box office operations and peak-volume sales periods
Communicate effectively with guest services, ushers, and front office staff
Maintain a clean, organized, and secure box office area
Adhere to all Chesapeake Baysox policies, procedures, and safety guidelines

Qualifications & Skills

Excellent customer service and communication skills
Strong attention to detail and accuracy when handling transactions
Ability to work efficiently in a fast-paced, high-volume environment
Basic computer skills; prior ticketing or point-of-sale experience a plus
Dependable, punctual, and team-oriented
Must be at least 18 years old

Schedule & Availability

Must be available to work game days, evenings, weekends, and Holidays
Hours vary based on home game schedule and special events

Physical Requirements

Ability to sit or stand for extended periods
Ability to lift light items as needed

Compensation

$15 per hour

Seasonal Duration

Position runs for the duration of the Baysox baseball season (Sept. 2026), with potential opportunities for future seasons

Additional Information
Attain Partners, the owner of the Chesapeake Baysox, is committed to fair and equitable compensation practices. The individual hourly rate for this position is $15.

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Questions:

Can you provide the necessary documentation to prove that you are a U.S. citizen, permanent resident, or foreign national with authorization to work in the United States?
YES/NO: Do you have a mode of reliable transportation and a clean driving record?
Do you have housing and reliable transportation available in the area of Bowie, MD? If so, where?
Do you have any Box Office/Ticketing experience? Please explain briefly if so.

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