We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
The Chesapeake Baysox are seeking an enthusiastic and customer-focused Seasonal Box Office Assistant to support ticket sales and guest services during the baseball season. This role plays a key part in creating a positive game-day experience by assisting fans with ticket purchases, questions, and box office needs in a fast-paced, energetic environment.
Key Responsibilities
- Sell individual game tickets, promotions, and special event tickets in person, by phone, and online
- Provide accurate information to fans regarding seating, pricing, promotions, schedules, and ballpark policies
- Process ticket purchases, exchanges, and will-call pickups using the ticketing system
- Handle cash, credit card, and digital transactions accurately
- Balance cash drawers and complete basic sales paperwork
- Deliver friendly, professional customer service to all fans
- Assist with game-day box office operations and peak-volume sales periods
- Communicate effectively with guest services, ushers, and front office staff
- Maintain a clean, organized, and secure box office area
- Adhere to all Chesapeake Baysox policies, procedures, and safety guidelines
Qualifications & Skills
- Excellent customer service and communication skills
- Strong attention to detail and accuracy when handling transactions
- Ability to work efficiently in a fast-paced, high-volume environment
- Basic computer skills; prior ticketing or point-of-sale experience a plus
- Dependable, punctual, and team-oriented
- Must be at least 18 years old
Schedule & Availability
- Must be available to work game days, evenings, weekends, and Holidays
- Hours vary based on home game schedule and special events
Physical Requirements
- Ability to sit or stand for extended periods
- Ability to lift light items as needed
Compensation
Seasonal Duration
- Position runs for the duration of the Baysox baseball season (Sept. 2026), with potential opportunities for future seasons
