Reports To: Director of Stadium Operations/Parking Supervisor
Expected Start Date: April 2, 2026
Expected End Date: August 30, 2026 (possible post-season games)
Compensation: $10 per hour- This Position is part-time and will only work during Dash Home games
Requirements: Must be at least 18 years old with a valid drivers license
Job Summary
Provide high level of customer service to all guests coming to Truist Stadium by welcoming them and directing them to park in Stadium Parking lots.
Essential Duties and Functions
- Greet all fans and welcome them to the ballpark, directing them to their parking location.
- Direct foot and vehicle traffic as fans enter lots around the stadium.
- Look for parking permits to allow guests to park in parking lots on-site. Direct non-permitted cars to other lots for parking.
- Set up parking lot prior to lots opening, by following lead of parking supervisor.
- Be on constant look for cars in parking lots to make sure they are secured and there is no vandalism taking place.
- Knowledgeable of all stadium locations and be able to direct guest to locations.
- Direct guests and vehicles leaving the stadium and ensure it is done so in a quick and safe manner.
- Assist guests with customer services issues and escalate if needed.
- Knowledgeable of all Truist Stadium Protocols and Policies.
- Knows emergency evacuation plan and exit routes. Remains calm and provides direction in the event of an emergency.
- Perform other duties as assigned by management.
Qualifications
- Have superior customer service skills
- Polite, courteous and smiling at all times
- Maintain a professional appearance while at work representing the Dash
- Be able to work nights and weekends
- Be able to work outdoors in the elements
- Be able to stand for several hours at a time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
