Reports To: Director of Stadium Operations/Club Supervisor
Expected Start Date: April 2, 2026
Expected End Date: August 30, 2026 (possible post season games)
Compensation: $10 per hour- This Position is part time and will only work during Dash Home games
Requirements: Must be at least 18 years old
Job Summary
Provide high level of customer service to all guests coming to Truist Stadium by welcoming them while
assisting them in finding their seats.
Essential Duties and Functions
- Greet all fans and welcome them to the ballpark by assisting in helping them find their seating location
- Wipe down all seats in assigned section pre-game
- Assist them in locating their seat by asking for their ticket to help
- Knowledgeable of all stadium locations and be able to direct guest to locations
- Walking around assigned section checking for any safety hazards prior to the gates opening and report conditions to supervisor immediately
- Check all fan tickets and wrist bands to make sure they have club level access and are able to participate in the food and beverage program for the club area
- Assist guests with customer services issues and escalate if needed
- Knowledgeable of all Truist Stadium Protocols and Policies
- Knows emergency evacuation plan and exit routes. Remains calm and provides direction in the event of an emergency
- Perform other duties as assigned by management
Qualifications
- Have superior customer service skills
- Polite, courteous and smiling at all times
- Maintain a professional appearance while at work representing the Dash
- Be able to work nights and weekends
- Be able to work outdoors in the elements
- Be able to stand for several hours at a time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
