Title: Fan Safety/Security Ambassador
Department: Gameday Operations
FLSA Status: Non-exempt/Seasonal
Part time March-September
Reports To: Director, Operations
Summary:
The Fan Safety/Security Ambassador will focus on fan safety and security during events at Werner Park including entry and exit. Ambassadors will also establish working relationships with customers and ballpark personnel.
Responsibilities:
- Conduct safety measures for ingress/egress of Werner Park
- Patrol of property and observation of fan conduct
- Enforcement of rules and event policies at gates and within ballpark
- Provide de-escalation tactics when addressing concerns during events
- Work in conjunction with Ballpark Operations staff to ensure operation at gates is both effective and efficient
- Complete incident reports as necessary
- Assist with coverage of Surveillance as needed
- Other duties as assigned
Knowledge and Skill Requirements:
- Must be willing to submit to a background screen; any offer of employment is contingent upon the successful completion of a background screen
- Persons with law enforcement or military experience are encouraged to apply
- Strong customer service skills
- Ability to work in a fast-paced environment; work with a sense of urgency
- Ability to follow oral and written instructions
- Ability and willingness to work at least 50% of events at Werner Park, including nights, weekends and holidays
- Ability to work outside in all weather conditions including; cold, wind, rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
