Summary:
The Special Events Coordinator primarily assists and manages the coordination of non-baseball special events.
Responsibilities:
- Maintain records of all customers and prospects by utilizing CRM software, TripleSeat
- Coordinate the selling, booking and contracting of special events through CRM software, TripleSeat
- Assist with maintenance of merged Werner Park game and event(s) calendar
- Act as event manager at Werner Park on the day of the event
- Coordinate reports after each special event, including sending satisfaction surveys to clients and reporting them as needed
- Meet or exceed budgeted yearly department, sales, and event goals
- Build and foster relationships with past, current and potential new clients to secure special events at Werner Park
- Research, develop and manage a list of potential new partners
- Proactively create opportunities for new business with existing customers
- Lead ballpark tours with the intent of closing business
- Provide excellent customer service and care to all customers and prospects
- Networking at in-house and off-site events to generate new leads for special events
- Act as the lead contact with parent company, DBH, on national events
- Act as the lead military/Offutt liaison for club by building and maintaining relationships with the intent to help build team promotional nights and club special events
- Work with the front office team, as needed, to achieve the objectives of sales, marketing, tickets, and community relations departments through sales calls
- Other duties as assigned
Knowledge and Skill Requirements:
- Bachelor’s Degree in Event Planning, Hospitality or Sports Marketing/Management or related field preferred
- Excellent customer service skills
- Ability to solve problems quickly
- Attention to detail
- Ability to prioritize and manage multiple projects
- Excellent written and verbal communication skills
- Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs
- Valid driver’s license and ability to drive for organizational business
- Ability and willingness to work varied and long hours including nights, weekends and holidays
Working Conditions:
This job operates in an office environment located at a ballpark. This individual routinely uses standard office equipment such as computers, phones and copiers. During games and events, this individual may be exposed to extreme weather conditions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
