Position Overview:
The Catering Manager is responsible for effectively and profitably managing premium and catering operations for all baseball and non-baseball events at Delta Dental Stadium. This position reports to the Director, Food & Beverage.
Essential Duties and Responsibilities:
- Hire, train, and manage a team of seasonal employees
- Maintain a strong presence in all hospitality areas throughout the entirety of the event
- Initiate contact with clients to obtain their food and beverage orders prior to the event and act as primary point of contact before, during, and after the event
- Collaborate with the Executive Chef and Director of F&B to create and execute an exciting premium menu
- Work closely with the Director of F&B to manage costs as it relates to labor, food and beverage, operating supplies, smallwares, etc working within established budgets
- Ensure that all equipment is in proper operational condition and is cleaned on a regular basis
- Maintain a consistent level of service; including suite or picnic setup, menu presentation, food quality, and overall event execution
- Constantly communicate with the front office for information and updates regarding attendance in hospitality areas
- Perform other related duties, tasks, and responsibilities as required; this role will support other departments as needed
Minimum Qualifications:
- Previous leadership experience in the food and beverage industry, to include large- scale catering and premium operations
- Strong commitment to delivering on an exceptional fan experience
- Customer service oriented with the ability to interact with all levels of management
- Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
- Excellent written and verbal communication; ability to collaborate and influence
- Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
- Bachelor’s degree preferred
- Ability to work all New Hampshire Fisher Cats home games and non- baseball events
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
