When Macon, GA made a bold move to bring baseball back to Historic Luther Williams Field in 2018, they did it in partnership with two industry veterans who literally wrote the book on ticket sales, Steve DeLay and Jon Spoelstra.
The first eight seasons of the Macon Bacon have been a smashing success with more than half the games being sold out. The Macon Bacon have become a national sensation and we’re looking for our next superstar. We are a collegiate summer baseball team and play in the Coastal Plain League. Our fans are treated with first-class entertainment and continuously have been in the top 5% in attendance in summer college baseball out of more than 200 teams and even have an average attendance of better than 30% of all Minor League Baseball organizations.
The Macon Bacon are led by Managing Partner & Team President, Brandon Raphael. Brandon, who has been the President since 2018, led a group to purchase the team in 2024. Brandon has more than 26 years of experience all over the country in Minor League Baseball, College Athletics and Major League Soccer.
WHAT YOU’LL BE DOING
Tickets, remember, it’s all about tickets. The Ticket Sales & Operations Executive role is crucial to the success of the Macon Bacon. You’ll be selling the full menu of ticket products to “joe fan” and managing the inside sales process. You'll sell ticket plans and groups to that constituent base. This is a ticket sales position first and a ticket operations position secondary. You'll also run the operational side of tickets within the ticketing system. We are looking for game changer that wants to sell but also is excited about working with the operational/strategic side of tickets. Some of those responsibilities include:
- Spending 85% of time on selling full menu of ticket sales products, having oversight of the inside sales process and any staff/interns in that department
- Oversight of the ticketing system including, but not limited to renewals, inventory management, payments and the entire ticket sales operations process
- Handle the inbound ticket sales phone line and live chat function
- Work closely with the Director of Marketing and Vice President, Sales on strategy and analysis of various ticketing promotions.
- Manage and develop ticket sales reports
- Hire, manage and train game day ticket office staff and interns
- Lead customer service agent for all season ticket holders, group purchasers and single game buyers
- Work closely with our Director of Finance on monthly reports, reconciliations and other needs
- Create and manage box office protocol
QUALIFICATIONS
- We’re looking for someone that has the drive, determination and grit for ticket sales and the sports industry. Someone who is competitive and will a great teammate to others in the office. Drive, determination, a strong work ethic and grit is not something that is taught.
- You should have the willingness to learn. To live and breathe working in a great office culture. Positivity and coming to work every day with a smile is a must. Someone who wants to either start their career in sports or continue building it.
HOW MUCH
This is a salary plus commission position. That means you will start with a base salary of $30,000 and earn commission on your sales for ticket plans and groups.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
