Box Office Internship
Location: Forest City, North Carolina
Team: Forest City Owls (Summer Collegiate Baseball - Coastal Plain League)
Reports To: General Manager - Sabrina Vetter
Overview:
Are you passionate about sports and looking to launch your career in the industry? The Forest City Owls are seeking energetic and motivated individuals to join our front office as Box Office Interns for the upcoming summer season. This internship offers a hands-on opportunity to gain real-world experience in ticket operations, fan engagement, and event management while being part of a fast-paced, fun, and professional baseball environment.
Our interns aren’t just “helpers” — they’re a vital part of our team. You’ll learn the ins and outs of ticketing systems, customer service, game-day operations, and sports business fundamentals. This is the perfect role for someone who wants to grow, learn, and make an impact in the sports world.
What You’ll Gain:
- Valuable Career Experience working directly with team executives and fans
- Compensation for your efforts and commitment
- A Fun, Fast-Paced Work Environment at one of the top teams in summer collegiate baseball
- Host Family Housing available (if needed)
- Professional Development through weekly meetings, mentorship, and real responsibility
- Paid Stipend position that will be paid biweekly throughout the season
Responsibilities:
As a Box Office Intern, you’ll play a key role in managing and enhancing the fan experience:
- Operate and troubleshoot the Vivenu Ticketing System
- Print and organize game day tickets for groups, sponsors, season ticket holders, and player families
- Handle Will Call, voucher printing, and attendance tracking
- Maintain and organize the box office area and ticketing equipment
- Engage with fans at the box office — greet, assist, and thank them for coming to the ballpark
- Coordinate group outings, including communication, scheduling, and ticket delivery
- Support other departments as needed, including merchandise, promotions, and community events
- Participate in team-wide postgame cleanup and ensure the ballpark is ready for the next game
Requirements:
- Currently pursuing or recently completed a degree in Sports Management, Business, Marketing, Communications, or a related field
- A passion for working in sports and eagerness to learn and grow
- Excellent customer service and communication skills
- Professional, reliable, and team-oriented with a strong work ethic
- Knowledge and enthusiasm for baseball preferred
- Must be available to work all home games, including nights and weekends (late May through early August)
- Must have reliable transportation and a personal laptop
Team Culture & Expectations:
- Be ready to learn by doing — we’ll teach, you’ll apply.
- Maintain a professional yet fun attitude; our fans and sponsors notice your energy.
- Collaborate and communicate — our success comes from working together.
- Take initiative; when things slow down, jump in to create fan experiences or assist other departments.
- Be respectful, timely, and accountable — we’re all in this together from first pitch to final out.
Schedule:
Interns are expected to start in office on or around May 15th, 2026 and remain working through August 15th, 2026
Interns will work the following:
- All home games
- In office 10am-5pm Monday - Saturday
- 2 days off per week (pending home game schedule)
- 1 hour lunch break each day
Additional Opportunities:
Interns are encouraged to participate in community appearances, assist with promotions and creative fan experiences, and engage with our regular fans and sponsors throughout the season. You’ll also be involved in weekly meetings where you can share ideas and feedback — we want you to leave here ready for your next step in sports.
Ready to take the field with us?
Apply today and be part of the Forest City Owls family — where every game is a chance to learn, connect, and make lasting memories in the world of baseball.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
