Title: Merchandise/Front Office Administrator Intern

Reports to: Chief Financial Officer

Overall Responsibility:

The Greensboro Grasshoppers, the Class A affiliate of the Pittsburgh Pirates, are looking to fill a Merchandise/Front Office Administrator intern position for the 2022 season. We are eager to find an energetic individual who will help in supervising our souvenir store and be our first point of contact as they enter the administrative offices.

The intern will primarily report to the Chief Financial Officer and assist with overseeing all aspects of our retail business and front office administration. The intern will also contribute to other areas such as tickets, operations, group sales, and promotions as needed.

Daily Responsibilities:

Learn and have proficient knowledge of all aspects of our POS System
Help in maintaining a neat, clean, and organized store/storage room
Assist in tagging and displaying new merchandise that will arrive throughout the season
Assist in maintaining adequate retail floor inventory at all times
Assist in the opening of the Hoppers Yard for retail business from 9 AM – 5 PM, Monday – Friday, and on game days
Assist with walk-up, phone, and online ticket orders through the Hoppers Yard
Oversee front office administration, greet guests, answer phone calls
Serve as the ambassador for the administrative front office
Assist in creating promotional ideas to generate sales
Assist all managers and coworkers in fulfilling the company missions statement
Fully understand and abide by all rules and regulations contained within the Greensboro Baseball, LLC Employee Handbook
Additional duties as needed

Qualifications:

Willing and capable to work LONG and HARD hours
Have a working knowledge of Microsoft Word, Excel
Ability to learn and use ticketing software
Display a positive disposition and patience with fans at all times
Must have initiative; comfortable working in an isolated setting (i.e. Merchandise Store)
Ability to take direction and work with others
Willingness to assist in the management of the game day staff
Be accountable for managing cash and credit information
Value organization, customer service, thoroughness, accountability, and fun!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.